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- Tasks: Lead operational excellence and drive commercial success for our client team in London.
- Company: Join OLIVER, the world's first specialist in bespoke in-house agencies and marketing ecosystems.
- Benefits: Enjoy a dynamic work environment with a focus on innovation and sustainability.
- Why this job: Be part of a creative team leveraging AI to revolutionize marketing and deliver impactful results.
- Qualifications: 10+ years in agency operations with strong analytical and stakeholder management skills.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 48000 - 84000 £ per year.
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group , we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Operations Director
Location: London, England, United Kingdom
Role Mission: As the Operations Director, you will be the backbone of our client team in London, driving operational excellence and ensuring outstanding work and commercial success. You will oversee key operational metrics, lead process improvements, optimize our project management platform (OMG), and provide actionable insights to elevate business performance.
This Role is Right for You If:
- You thrive as a strategic problem-solver who partners effectively with clients and team leads.
- Building robust relationships with stakeholders and challenging the status quo excites you.
- Leading a team motivates you, and you’re passionate about fostering an environment of innovation and operational excellence.
- You take ownership of financial processes, optimize profitability, and engage in strategic decision-making.
What Skills Will Help You Be Successful:
- Over 10 years of agency operations experience with a strong commercial focus.
- A successful track record in improving processes and managing complex metrics.
- An analytical mindset that turns data into decisive actions and solutions.
- Exceptional stakeholder management and problem-solving capabilities.
- Self-starter attitude with a proactive approach to challenges.
- Comfort with technology and the enthusiasm to champion AI and new systems.
Our values shape everything we do:
- Be Ambitious to succeed
- Be Imaginative to push the boundaries of what’s possible
- Be Inspirational to do groundbreaking work
- Be always learning and listening to understand
- Be Results-focused to exceed expectations
- Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
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Operations Director employer: OLIVER Agency
Contact Detail:
OLIVER Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Familiarize yourself with OLIVER's unique model of in-house agencies and marketing ecosystems. Understanding how they leverage AI technology to enhance creativity and efficiency will help you align your experience with their operational goals.
✨Tip Number 2
Highlight your experience in managing complex metrics and improving processes. Be prepared to discuss specific examples where you've driven operational excellence and how those experiences can translate to success at OLIVER.
✨Tip Number 3
Showcase your stakeholder management skills by preparing to discuss how you've built robust relationships in previous roles. OLIVER values collaboration, so demonstrating your ability to partner effectively with clients and team leads is crucial.
✨Tip Number 4
Emphasize your proactive approach to challenges and your comfort with technology. OLIVER is looking for a self-starter who champions new systems, so be ready to share how you've successfully implemented innovative solutions in past positions.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Understand the Company: Dive deep into OLIVER's mission and values. Familiarize yourself with their unique model of in-house agencies and how they leverage AI technology. This knowledge will help you tailor your application to align with their goals.
Highlight Relevant Experience: Emphasize your over 10 years of agency operations experience, focusing on your commercial achievements and process improvements. Use specific examples that demonstrate your analytical mindset and problem-solving capabilities.
Showcase Leadership Skills: Illustrate your ability to lead teams and build relationships with stakeholders. Mention any past experiences where you motivated a team or successfully managed complex metrics, as this aligns with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for operational excellence and innovation. Discuss how your proactive approach and comfort with technology can contribute to OLIVER's mission and values.
How to prepare for a job interview at OLIVER Agency
✨Showcase Your Strategic Problem-Solving Skills
As an Operations Director, you'll need to demonstrate your ability to tackle complex challenges. Prepare examples from your past experience where you successfully identified problems and implemented effective solutions, especially in agency operations.
✨Highlight Your Stakeholder Management Experience
Building robust relationships is key in this role. Be ready to discuss how you've effectively partnered with clients and team leads in the past, and how you navigated any challenges that arose during those collaborations.
✨Emphasize Your Analytical Mindset
The role requires turning data into actionable insights. Bring specific examples of how you've used metrics to drive decision-making and improve processes in previous positions, showcasing your analytical skills.
✨Demonstrate Your Passion for Innovation
OLIVER values creativity and operational excellence. Share instances where you've fostered an innovative environment or championed new technologies, particularly AI solutions, to enhance efficiency and results.
