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- Tasks: Lead a dynamic team in delivering exceptional hospitality at a vibrant sporting venue.
- Company: Join BaxterStorey, a leader in the hospitality industry with nearly 20 years of experience.
- Benefits: Enjoy 28 days holiday, free meals, bespoke training, and discounts on high street shops.
- Why this job: Be part of a culture that values creativity, collaboration, and making unforgettable experiences.
- Qualifications: Previous GM experience, passion for food, and strong leadership skills are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
General Manager – High Wycombe
Company Description
Title: General Manager
Location: High Wycombe
Multi food offer within a sporting venue and training ground comprising of retail outlets, matchday service, directors menus and weekly hospitality outside of club requirements. Permanent team plus freelance staff for matchday and events.
5 working days, 40 hours per week over 7 days
Salary: Up to 50,000
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI’s including Health and Safety, Sustainability, Financial and Governance
Qualifications
- Previous experience as a General Manager
- Worked within stadia or large venue catering
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
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General Manager - High Wycombe employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - High Wycombe
✨Tip Number 1
Familiarize yourself with the specific challenges and opportunities of managing a multi-food offer within a sporting venue. Understanding the unique dynamics of this environment will help you demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've successfully motivated and developed teams in previous roles. Highlighting your ability to inspire others will resonate well with our values.
✨Tip Number 3
Research BaxterStorey’s core values and be ready to discuss how your personal values align with ours. This alignment is crucial for us as we seek candidates who embody our commitment to excellence and collaboration.
✨Tip Number 4
Prepare to discuss your experience with financial management, particularly in creating and maintaining budgets. Being financially astute is key for this role, so having concrete examples will strengthen your application.
We think you need these skills to ace General Manager - High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a General Manager, especially in stadia or large venue catering. Emphasize your leadership skills and any achievements that demonstrate your ability to motivate a team and deliver exceptional service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to creating memorable experiences. Mention specific examples of how you've inspired teams in the past and how you align with BaxterStorey's values.
Highlight Relevant Skills: Clearly outline your financial acumen, organizational abilities, and communication skills. Provide examples of how you've successfully managed budgets and driven commercial performance in previous roles.
Showcase Your Adaptability: Demonstrate your ability to adapt to challenges and opportunities in a fast-paced environment. Share instances where you've successfully prioritized multiple projects and maintained high standards under pressure.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for providing exceptional hospitality. Share specific examples from your past experiences where you went above and beyond to create memorable moments for customers.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and inspire your team. Highlight any successful initiatives you've implemented that improved team performance or customer satisfaction.
✨Understand the Business Metrics
Familiarize yourself with key performance indicators relevant to the role, such as financial management and health and safety standards. Be ready to discuss how you've successfully managed budgets and driven commercial performance in previous positions.
✨Emphasize Collaboration and Communication
Since building positive relationships is crucial, be prepared to share examples of how you've effectively collaborated with clients and stakeholders. Highlight your communication skills and how they contributed to successful outcomes in your previous roles.
