Warranty Administrator

The Warranty Administrator is responsible for processing all warranty enquiries including:

• Report monthly warranty stats
• Process all HPC and 3rd party supplier warranty claims from internal and external customers
• monitor all claims for accuracy and completion
• Register all 5 year and 3 year No Quibble warranties
• Monitor new sales of equipment and Portables and proactively follow up with customers
• Work with the service team and suppliers to identify affected material part numbers
• Keep customers updated in relation to warranty cases.

Company benefits include 25 days annual leave plus bank holidays. Company pension scheme. Company sick pay. Private health after a qualifying period. Free on site parking.

Our hours are 8:30am to 5:00pm Monday to Thursday & 8:30am to 3:40pm on Fridays, with a 50 minute lunch hour.

This position is 100% office based.

HPC is part of a global operation through its long established and extremely successful partnership with KAESER Kompressoren SE. HPC Compressed Air Systems \’yellow box\’ compressed air systems can be found throughout British industry. HPC provides its customers with the most reliable and efficient Compressed Air Systems, from sales and installation to continued service and maintenance to after market support.