Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a team while ensuring excellent customer service.
- Company: Join a dynamic retail business with over 5,000 employees and 247 SPAR stores.
- Benefits: Enjoy flexible hours, staff discounts, and comprehensive training opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in retail or fast-paced environments is essential.
- Other info: We promote an inclusive workplace and offer guaranteed interviews for candidates with disabilities.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Clifton Green SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 247 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company owned Clifton Green SPAR store. As a member of the 'Duty Manager' team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through 'Brilliant Basics, Moments of Wow, Food For Later, Food For Now'.
Key Responsibilities:
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI's.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other 'management' tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required:
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What's in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development opportunities.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: Early access to your pay through 'EarlyPay'.
- 24/7 access to your payslips via HR/Payroll portal.
- 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
- Wellbeing support - access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- NEST pension scheme.
- Extra Holiday - Purchase Scheme.
- Long Service Awards.
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Clifton Green Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Contact Detail:
A.F. Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you align your approach to customer service and team management with their expectations.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments during any informal conversations or networking opportunities. This will demonstrate your capability to manage a team effectively under pressure.
✨Tip Number 3
Engage with current employees or former Duty Managers at SPAR to gain insights into the role and company culture. This can provide you with valuable information that you can use to tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven sales and improved customer experiences in previous roles. Being able to share concrete achievements will set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management or supervisory experience in food retail or similar fast-paced environments. Use specific examples that demonstrate your ability to lead and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention how your skills align with the key responsibilities of the Duty Manager role, and express your enthusiasm for contributing to the local community.
Highlight Key Skills: In your application, emphasise your ability to communicate effectively, plan and organise tasks, and make decisions under pressure. These are crucial skills for a Duty Manager, so provide examples of how you've demonstrated these in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a leadership position.
How to prepare for a job interview at A.F. Blakemore & Son Ltd
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've motivated and developed your team in the past. Use specific examples to illustrate your leadership style.
✨Understand the Company Culture
Research the company and its values before the interview. Understanding their commitment to exceptional customer service and community engagement will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage conflicts or make tough decisions, and be ready to explain your thought process.
✨Demonstrate Your Customer Service Commitment
Since the role focuses on delivering exceptional customer experiences, be ready to share examples of how you've gone above and beyond for customers in previous roles. Highlight your understanding of 'Brilliant Basics' and 'Moments of Wow'.
