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- Tasks: Assist customers with service and repair inquiries while managing job records.
- Company: Join a supportive, family-run car garage in Wimbledon with a strong reputation.
- Benefits: Enjoy competitive salary, continuous training, and a friendly work environment.
- Why this job: Be part of a high-performing team that values customer service and employee growth.
- Qualifications: Experience as a Service Advisor and excellent communication skills are essential.
- Other info: Salary ranges from £30,000 to £36,000 based on experience.
The predicted salary is between 30000 - 36000 £ per year.
Service Advisor Basic Salary: £31,500 per annum On Target Earnings (OTE): £45,000 to £53,000+ per annum Working Hours: Monday – Friday, 8:00 am – 6:00 pm (45 hours per week), plus Saturdays 8:00 am – 12:30 pm (1 in 3, paid as additional hours)We are currently advertising on behalf of an Automotive respected and established Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Greenwich area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service. Their minimum requirements for a Service Advisor are as follows: A working experience within a Service Advisor role The ability to upsell on service work and service plans Customer Focused and an excellent communicator Familiarity with using Motor Dealership Database SoftwareAs a Service Advisor with our Client you will be expected to: Professionally communicate with customers about service and repair work required on their vehicle Produce Job Cards on in-house computer systems Update Customers and Vehicle Records Prepare and complete Invoices Advise Customer on estimated costs of repairs and timescales of work due to be completed Other Ad-Hoc Duties as the role requiresFor your hard work, our client is offering a salary of up to £31,500 with OTE of circa £53,000. To apply for this Service Advisor position, please forward your CV to Alex Perrin quoting the job reference number or call our office for a chat about this position. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today. Perfect Placement UK Ltd – See our website for details
Service Advisor employer: Perfect Placement
Contact Detail:
Perfect Placement Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience as a Service Advisor in your conversations. Share specific examples of how you provided excellent customer service and upsold services, as this will resonate well with the hiring team.
✨Tip Number 2
Familiarize yourself with common Motor Dealership Database Software. If you have experience with any specific software, mention it during your discussions to show that you're ready to hit the ground running.
✨Tip Number 3
Demonstrate your communication skills by practicing how you would explain complex service issues to customers in a simple and friendly manner. This will showcase your customer-focused approach.
✨Tip Number 4
Research the family-run aspect of the business and be prepared to discuss why you value working in such an environment. This will help you connect with the company's culture and values during your interactions.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor. Emphasize your customer service skills, ability to upsell, and familiarity with Motor Dealership Database Software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully communicated with customers in the past.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that align with the requirements listed in the job description. This includes your experience in producing job cards, updating records, and preparing invoices.
Follow Application Instructions: When applying, ensure you quote the job reference number as specified in the job listing. This shows attention to detail and helps the employer easily identify your application.
How to prepare for a job interview at Perfect Placement
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Familiarize Yourself with Automotive Software
Since familiarity with Motor Dealership Database Software is a requirement, make sure you understand how such systems work. If possible, mention any specific software you have experience with during the interview.
✨Demonstrate Your Upselling Abilities
The role requires the ability to upsell on service work and plans. Think of instances where you've successfully upsold products or services and be ready to discuss your approach and results.
✨Prepare for Technical Questions
While the focus is on customer service, having a basic understanding of automotive repair processes can set you apart. Brush up on common vehicle issues and repairs so you can confidently discuss them if asked.
