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For Companies At a Glance
- Tasks: Join us as a Branch Administrator, providing essential admin support and customer service.
- Company: Brand Access Solutions is the UK's leading scaffolding provider, shaping exciting construction projects.
- Benefits: Enjoy flexible part-time hours, with 25-30 hours per week, including Mondays and Fridays.
- Why this job: Be part of a dynamic team contributing to major infrastructure projects while developing your skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and commitment to quality.
- Other info: This role offers a chance to work in a professional environment and build valuable experience.
COMPANY OVERVIEW
We are proud to be working alongside Brand Access Solutions, UK's largest scaffolding and access solutions provider. Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, Brand Access Solutions are proud to be playing part in 'Building Britain' whilst working collaboratively with the best main contractors in the sector.
THE ROLE
We have a requirement for a highly competent Branch Administrator to join the Cardiff Branch on a Part-Time basis. 25-30 hours per week. Can be flexible but must be able to work on a Monday and Friday.
JOB PURPOSE
To provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.
KEY RESULT AREAS
- Provide a first point of contact for customers and handle professionally.
- Provide high quality administrative support to colleagues/managers.
- Compile and complete reports and records to an effective standard.
- Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.
KEY RESPONSIBILITIES
- Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
- Maintain work area in a tidy competent manner which portrays a professional business image.
- Ensure all processing of paperwork is completed to the required company standard.
- Provide reports/letters/spreadsheets as required.
- Maintain and update all relevant databases.
- Actively liaise with line management to highlight any areas of concern.
- Ensure all reports are accurately maintained and processed in a timely manner.
- Update administration processes as directed to reflect any new internal controls and directives.
- Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives.
KEY WORKING RELATIONSHIPS
Internal: Reporting to Line Manager, supporting and liaising with all other business functions. External: Contributing to achieving high level of internal/external customer satisfaction. Integrity must be maintained at all times when dealing with all above key relationships.
PERSONAL ATTRIBUTES
Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.
Branch Administrator (Part-Time) employer: Blue Moon Recruitment
Contact Detail:
Blue Moon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator (Part-Time)
✨Tip Number 1
Familiarise yourself with the company’s values and recent projects. Understanding Brand Access Solutions' role in 'Building Britain' will help you align your responses during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Highlight your organisational skills and attention to detail in conversations. As a Branch Administrator, these traits are crucial, so be ready to share examples of how you've successfully managed administrative tasks in previous roles.
✨Tip Number 3
Prepare to discuss your experience with customer service. Since you'll be the first point of contact for customers, showcasing your ability to handle enquiries professionally will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Branch Administrator (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Branch Administrator role. Focus on your administrative support experience, customer service skills, and ability to handle paperwork efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience makes you a great fit for the position and how you can contribute to the team.
Highlight Key Skills: In your application, emphasise key skills such as communication, organisation, and attention to detail. These are crucial for the Branch Administrator role, so make sure they stand out in your documents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Blue Moon Recruitment
✨Showcase Your Organisational Skills
As a Branch Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Be prepared to discuss specific examples of how you've organised your workload in previous roles, highlighting your attention to detail and time management skills.
✨Prepare for Customer Interaction Scenarios
Since you'll be the first point of contact for customers, it's essential to show that you can handle enquiries professionally. Think of past experiences where you've dealt with customer queries and be ready to role-play or discuss how you'd approach various situations.
✨Familiarise Yourself with Administrative Tools
The role requires maintaining databases and compiling reports. Brush up on any relevant software or tools mentioned in the job description. If you're familiar with specific programmes, mention them during the interview to demonstrate your readiness for the role.
✨Emphasise Team Collaboration
This position involves liaising with line management and supporting colleagues. Be prepared to share examples of how you've successfully worked within a team, contributed to group objectives, and communicated effectively with others to achieve results.
