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- Tasks: Join us as a Branch Administrator, providing essential admin support and handling customer queries.
- Company: Be part of Brand Access Solutions, the UK's leading scaffolding provider, shaping exciting construction projects.
- Benefits: Enjoy flexible part-time hours, with a focus on work-life balance and professional growth.
- Why this job: Contribute to 'Building Britain' while gaining valuable experience in a dynamic team environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and commitment to quality.
- Other info: Must be available to work Mondays and Fridays, with 25-30 hours per week.
The predicted salary is between 12000 - 18000 £ per year.
We are proud to be working alongside Brand Access Solutions, UK's largest scaffolding and access solutions provider. Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, Brand Access Solutions are proud to be playing part in 'Building Britain' whilst working collaboratively with the best main contractors in the sector.
We have a requirement for a highly competent Branch Administrator to join the Cardiff Branch on a Part-Time basis. 25-30 hours per week. Can be flexible but must be able to work on a Monday and Friday.
JOB PURPOSE
To provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.
KEY RESULT AREAS
- Provide a first point of contact for customers and handle professionally.
- Provide high quality administrative support to colleagues/managers.
- Compile and complete reports and records to an effective standard.
- Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.
KEY RESPONSIBILITIES
- Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
- Maintain work area in a tidy competent manner which portrays a professional business image.
- Ensure all processing of paperwork is completed to the required company standard.
- Provide reports/letters/spreadsheets as required.
- Maintain and update all relevant databases.
- Actively liaise with line management to highlight any areas of concern.
- Ensure all reports are accurately maintained and processed in a timely manner.
- Update administration processes as directed to reflect any new internal controls and directives.
- Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives.
KEY WORKING RELATIONSHIPS
Internal: Reporting to Line Manager, supporting and liaising with all other business functions. External: Contributing to achieving high level of internal/external customer satisfaction. Integrity must be maintained at all times when dealing with all above key relationships.
PERSONAL ATTRIBUTES
Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.
Contact Detail:
Blue Moon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator (Part-Time)
✨Tip Number 1
Familiarise yourself with the construction and scaffolding industry. Understanding the basics of what Brand Access Solutions does will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your organisational skills. As a Branch Administrator, you'll need to manage multiple tasks efficiently. Be prepared to discuss specific examples from your past experiences where you've successfully handled administrative duties or improved processes.
✨Tip Number 3
Prepare to showcase your communication skills. Since you'll be the first point of contact for customers, practice articulating how you would handle various customer queries professionally and effectively, ensuring you convey a positive business image.
✨Tip Number 4
Demonstrate your adaptability. The job requires flexibility in hours and tasks, so be ready to discuss how you've successfully adapted to changing work environments or priorities in previous roles, showing that you're a team player who can contribute to the branch's success.
We think you need these skills to ace Branch Administrator (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Branch Administrator role. Focus on your administrative support experience, customer service skills, and any familiarity with report compilation.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work for Brand Access Solutions. Mention your enthusiasm for contributing to their projects and how your skills can help meet their business objectives.
Highlight Key Skills: In your application, emphasise your organisational skills, attention to detail, and ability to handle customer queries professionally. These are crucial for the role and should be evident in your written communication.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your commitment to quality and attention to detail, which is essential for the Branch Administrator position.
How to prepare for a job interview at Blue Moon Recruitment
✨Showcase Your Organisational Skills
As a Branch Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised and prioritised your workload, ensuring that all administrative duties were completed accurately and on time.
✨Emphasise Customer Service Experience
Since the role involves being the first point of contact for customers, it's crucial to highlight your customer service skills. Share specific instances where you handled customer queries effectively, showcasing your professionalism and ability to meet customer expectations.
✨Be Prepared with Relevant Questions
During the interview, ask insightful questions about the company's processes and how they measure success in the administrative role. This shows your genuine interest in the position and helps you understand how you can contribute to the team.
✨Demonstrate Attention to Detail
The role requires accurate paperwork and report compilation. Be ready to discuss how you ensure accuracy in your work. You might even want to bring a sample of your previous reports or documents to illustrate your attention to detail.
