Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first and second line IT support, troubleshoot issues, and manage user accounts.
- Company: Join a global leader in the energy sector known for innovative solutions.
- Benefits: Enjoy a salary up to £36,000, life insurance, dental and vision plans, plus professional development opportunities.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact.
- Qualifications: 2-3 years in helpdesk or technical support, strong troubleshooting skills, and basic networking knowledge required.
- Other info: Work in a vibrant Bristol location with a supportive company culture.
The predicted salary is between 21600 - 50400 £ per year.
Location: Bristol
Salary: up to £36,000
We are supporting a global leader in the energy sector, providing cutting-edge solutions. They are looking for an IT Support Specialist to join the team to provide first and second line support to end users.
The Role:
- Troubleshoot hardware and software issues
- Manage and prioritise support tickets using tools like Jira, ServiceNow, or Zendesk
- Set up, modify, and remove user accounts and permissions in Active Directory
- Install and configure software, operating systems, and new hardware
- Troubleshoot basic network issues, including connectivity and printing problems
The Candidate:
- 2–3 years experience in a helpdesk or technical support role
- Strong skills in diagnosing and fixing hardware and software issues
- Good understanding of Windows and macOS operating systems
- Basic knowledge of networking (TCP/IP, DNS, DHCP)
The Package:
- Base salary: up to £36,000
- Life insurance
- Dental and vision plans
- Opportunities for professional development
Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your CV.
IT Support Specialist employer: Peaple Talent
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like Jira, ServiceNow, or Zendesk. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills for both hardware and software issues. Prepare to discuss specific examples of problems you've solved in previous roles, as this will demonstrate your practical knowledge and experience.
✨Tip Number 3
Make sure you understand the basics of networking, especially TCP/IP, DNS, and DHCP. Being able to explain these concepts clearly can set you apart from other candidates who may not have this foundational knowledge.
✨Tip Number 4
Research the company and its role in the energy sector. Showing that you understand their business and how IT support fits into their operations can impress the hiring team and demonstrate your genuine interest in the position.
We think you need these skills to ace IT Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support roles. Emphasise your troubleshooting skills and familiarity with tools like Jira, ServiceNow, or Zendesk.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support. Mention specific examples of how you've successfully resolved hardware and software issues in the past.
Highlight Technical Skills: Clearly list your technical skills related to Windows and macOS operating systems, as well as your basic networking knowledge. This will help demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail.
How to prepare for a job interview at Peaple Talent
✨Know Your Tech
Brush up on your knowledge of hardware and software troubleshooting. Be prepared to discuss specific issues you've resolved in the past, especially those related to Windows and macOS operating systems.
✨Familiarise with Support Tools
Since the role involves managing support tickets using tools like Jira, ServiceNow, or Zendesk, make sure you understand how these platforms work. If possible, mention any experience you have with them during the interview.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your problem-solving abilities. You might be asked to walk through how you would troubleshoot a specific issue, so think of examples that highlight your analytical skills.
✨Understand Networking Basics
Since basic networking knowledge is required, review concepts like TCP/IP, DNS, and DHCP. Being able to explain these terms and their relevance to the role will show your preparedness and understanding of the technical landscape.
