Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support lawyers in preparing US visa applications and client correspondence.
- Company: Flynn Hodkinson is a friendly, boutique law firm specialising in US visa and nationality law.
- Benefits: Enjoy private health insurance after probation and a flexible hybrid work environment.
- Why this job: Join a close-knit team and make a real impact in clients' international journeys.
- Qualifications: Excellent communication skills and attention to detail; degree preferred but not essential.
- Other info: Opportunity to learn about US immigration law and gain valuable experience.
The predicted salary is between 30000 - 42000 £ per year.
Flynn Hodkinson is a leading US visa and nationality law firm based in London, UK. We are a boutique firm and take pride in having a friendly and flexible work environment. If you have an interest in US visa and nationality law and enjoy working with clients with an international outlook, this may be the role for you. This is a hybrid role requiring at least three days in the office per week. We're a close knit team and offer private health insurance after successful completion of probationary period.
This role will support US visa and nationality lawyers in preparing our company, entrepreneur and individual clients applying for US visas, entry and nationality.
Responsibilities- Prepare cases as completely as possible for Responsible Attorney’s review, identifying or highlighting any uncertain issues or missing information.
- Prepare USCIS and Department of State forms, including I-129, I-130, I-486, DS-160, DS-260, etc. from questionnaire completed by client.
- Draft supporting letters and client correspondence.
- Assemble cases for filing, ensuring that all procedural requirements for filing cases are met including filing fee, signatures, assembly of exhibits, jurisdiction, etc.
- Complete checklist prior to filing case to ensure that all appropriate documents are signed and included and appropriate filing fee cheques attached.
- File all correspondence and documents in LEAP.
- Ask questions of Sr Client Support Specialist or Responsible Attorney to clarify any confusion on legal issues or cases.
- Attend and participate in legal and firm meetings, in-house seminars and client consultations.
- Perform administrative tasks as needed (e.g. open and close files, prepare invoices, etc.).
- Keep clients organized by establishing and organizing files; monitoring calendars; setting deadline reminders in Todoist; documenting actions; inputting information into LEAP and spreadsheets.
- Download and print intake documents. Responsible for scanning, saving and organizing client documents and information.
- Prepare and track New Matter Sheets, Engagement Agreements, Privacy Agreements and invoices.
- Request KYC documents prior to consultation; send consultation questionnaire and arrange payment of consultation fee.
- Update engagement letter templates, when necessary.
- Coordinate Sharepoint and prepare reports in LEAP and Excel.
- Scan/Save/Log receipts, approvals, RFE’s, NOIDs, communicate these updates to clients, input this information into case tracking system.
- Assist lawyers with drafting blogs as required.
- Accomplish firm goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Excellent verbal and written communication skills.
- Bachelor’s degree preferred or equivalent combination of education and relevant experience.
- Excellent attention to detail.
- Must be well-organized and have ability to meet established/changing deadlines.
- Proficiency in using MS Office applications.
- Experience with the use of Leap case management software and Xero financial software is a plus.
Client Support Assistant employer: Flynn Hodkinson Ltd
Contact Detail:
Flynn Hodkinson Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Assistant
✨Tip Number 1
Familiarise yourself with US visa and nationality law. Understanding the basics will not only help you in interviews but also show your genuine interest in the role and the firm.
✨Tip Number 2
Highlight any experience you have in client support or administrative roles, especially in legal settings. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Tip Number 3
Network with professionals in the legal field, particularly those who work with immigration law. Engaging with them can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare questions about the firm's culture and the specifics of the role during your interview. This shows that you're proactive and genuinely interested in being part of their team.
We think you need these skills to ace Client Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Client Support Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in client support or legal environments. Highlight any specific experience with US visa and nationality law, as well as your proficiency in MS Office and any case management software.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Mention your interest in US visa and nationality law and how you can contribute to the team. Be sure to include examples of your attention to detail and organisational skills.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Flynn Hodkinson Ltd
✨Show Your Interest in US Visa Law
Make sure to express your enthusiasm for US visa and nationality law during the interview. Research recent changes or news in this area and be prepared to discuss how they might impact clients. This will demonstrate your genuine interest and commitment to the role.
✨Highlight Your Organisational Skills
Given the role's emphasis on organisation and attention to detail, be ready to share specific examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Relevant Software
If you have experience with LEAP case management software or Xero financial software, make sure to mention it. If not, take some time to learn the basics of these tools before the interview. Showing that you're proactive about learning new systems can set you apart.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask the interviewers about the firm’s culture, team dynamics, or specific challenges they face in client support. This shows that you are engaged and interested in how you can contribute to their success.
