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- Tasks: Support lawyers in preparing US visa applications and manage client correspondence.
- Company: Flynn Hodkinson is a friendly, boutique law firm specialising in US visa and nationality law.
- Benefits: Enjoy private health insurance after probation and a flexible hybrid work environment.
- Why this job: Join a close-knit team and make a real impact in clients' international journeys.
- Qualifications: Excellent communication skills and attention to detail; degree preferred but not essential.
- Other info: Hybrid role with at least three days in the office; opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Flynn Hodkinson is a leading US visa and nationality law firm based in London, UK. We are a boutique firm and take pride in having a friendly and flexible work environment. If you have an interest in US visa and nationality law and enjoy working with clients with an international outlook, this may be the role for you. This is a hybrid role requiring at least three days in the office per week. We're a close knit team and offer private health insurance after successful completion of probationary period.
This role will support US visa and nationality lawyers in preparing our company, entrepreneur and individual clients applying for US visas, entry and nationality.
Responsibilities- Prepare cases as completely as possible for Responsible Attorney’s review, identifying or highlighting any uncertain issues or missing information.
- Prepare USCIS and Department of State forms, including I-129, I-130, I-486, DS-160, DS-260, etc. from questionnaire completed by client.
- Draft supporting letters and client correspondence.
- Assemble cases for filing, ensuring that all procedural requirements for filing cases are met including filing fee, signatures, assembly of exhibits, jurisdiction, etc.
- Complete checklist prior to filing case to ensure that all appropriate documents are signed and included and appropriate filing fee cheques attached.
- File all correspondence and documents in LEAP.
- Ask questions of Sr Client Support Specialist or Responsible Attorney to clarify any confusion on legal issues or cases.
- Attend and participate in legal and firm meetings, in-house seminars and client consultations.
- Perform administrative tasks as needed (e.g. open and close files, prepare invoices, etc.).
- Keep clients organized by establishing and organizing files; monitoring calendars; setting deadline reminders in Todoist; documenting actions; inputting information into LEAP and spreadsheets.
- Download and print intake documents. Responsible for scanning, saving and organizing client documents and information.
- Prepare and track New Matter Sheets, Engagement Agreements, Privacy Agreements and invoices.
- Request KYC documents prior to consultation; send consultation questionnaire and arrange payment of consultation fee.
- Update engagement letter templates, when necessary.
- Coordinate Sharepoint and prepare reports in LEAP and Excel.
- Scan/Save/Log receipts, approvals, RFE’s, NOIDs, communicate these updates to clients, input this information into case tracking system.
- Assist lawyers with drafting blogs as required.
- Accomplish firm goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Excellent verbal and written communication skills.
- Bachelor’s degree preferred or equivalent combination of education and relevant experience.
- Excellent attention to detail.
- Must be well-organized and have ability to meet established/changing deadlines.
- Proficiency in using MS Office applications.
- Experience with the use of Leap case management software and Xero financial software is a plus.
Contact Detail:
Flynn Hodkinson Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Assistant
✨Tip Number 1
Familiarise yourself with US visa and nationality law. Understanding the basics will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the legal field, especially those who work with immigration law. Attend relevant events or join online forums to connect with potential colleagues and learn more about the industry.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock case file. This will give you practical experience and can be a great talking point during your interview.
✨Tip Number 4
Research Flynn Hodkinson's recent cases or blog posts. Being knowledgeable about their work will impress the interviewers and show that you are proactive and genuinely interested in joining their team.
We think you need these skills to ace Client Support Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Support Assistant at Flynn Hodkinson. Tailor your application to highlight your interest in US visa and nationality law and your ability to work with clients from diverse backgrounds.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in client support or administrative roles. Mention specific tasks that align with the job description, such as preparing legal documents or managing client correspondence.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively. This could include experiences where you successfully interacted with clients or drafted important documents.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is essential for this position. A polished application reflects your professionalism and commitment.
How to prepare for a job interview at Flynn Hodkinson Ltd
✨Show Your Interest in US Visa Law
Make sure to express your enthusiasm for US visa and nationality law during the interview. Research recent changes or news in this area and be prepared to discuss how they might impact clients. This shows that you are proactive and genuinely interested in the field.
✨Demonstrate Attention to Detail
Given the nature of the role, it's crucial to highlight your attention to detail. Bring examples from your past experiences where your meticulousness made a difference, especially in administrative tasks or document preparation.
✨Prepare for Practical Scenarios
Anticipate questions that may involve practical scenarios related to the responsibilities listed in the job description. For instance, be ready to explain how you would handle missing information in a client's case or how you would organise files efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the firm's culture, team dynamics, or specific challenges they face in client support. This not only shows your interest but also helps you gauge if the firm is the right fit for you.
