Service Engineer

Service Engineer

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Service Engineer, tackling maintenance calls and ensuring top-notch security systems.
  • Company: Be part of a dynamic Fire & Security Systems business with a clear career path.
  • Benefits: Enjoy 25 days holiday plus bank holidays and remote work flexibility.
  • Why this job: This role offers hands-on experience, a supportive culture, and the chance to make a real impact.
  • Qualifications: We seek tech-savvy individuals with experience in security systems and relevant IT or electrical qualifications.
  • Other info: You'll be part of a rotating on-call team, providing essential support around the clock.

The predicted salary is between 36000 - 60000 £ per year.

An exciting opportunity has arisen for a Systems Engineer in our Fire & Security Systems business team. You will be based remotely and cover areas of South London and Surrey and the surrounding territory. The job holder will be required to work 40 hrs. per week.

What you will be doing:

  • Attend to calls for maintenance (on site and or by telephone) as directed by team co-ordinators.
  • Rectify all faults on the first visit where rectification is within your control.
  • Carry out rolling programme of preventative maintenance visits.
  • Collection/recording of site configuration information.
  • Maintain accurate and timely records.
  • Provide cover on an out of hour’s basis on a rotating basis.
  • Commission small projects when required.
  • Ensure that audits are carried out of quality procedures.
  • Provide training to customers and colleagues as required.
  • Carry out any additional tasks that may be required.

What we are looking for:

  • Previous experience installing & servicing a wide product base of access control systems, CCTV systems and intruder alarm systems.
  • Experience of installing and servicing fire alarm systems, ideally GENT based.
  • An IT qualification and or Electrical/Electronic qualification.
  • A broad technical IT knowledge, i.e. Installing various Windows Operating Systems; networking etc.
  • Knowledge of basic electrical principles such as measuring voltage and current drain.
  • Good attention to detail in order to ensure that all paperwork is correctly completed, and procedures are followed within the allotted timescales.
  • An enthusiastic team player who is able to work well under pressure and maintain a professional approach at all times.
  • Comfortable working irregular hours and being on a 24/7 call rota.
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Contact Detail:

Complete Security Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Familiarise yourself with the specific systems mentioned in the job description, such as access control, CCTV, and fire alarm systems. Having hands-on experience or knowledge about these technologies will give you an edge during interviews.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.

✨Tip Number 3

Prepare to discuss your troubleshooting skills and past experiences where you successfully rectified faults on the first visit. This is a key requirement for the role, and demonstrating your capability in this area will be crucial.

✨Tip Number 4

Show your enthusiasm for continuous learning, especially regarding IT and electrical principles. Mention any relevant certifications or training you've completed, as this aligns well with the qualifications they are looking for.

We think you need these skills to ace Service Engineer

Experience with access control systems
Knowledge of CCTV systems
Familiarity with intruder alarm systems
Experience with fire alarm systems, preferably GENT
IT qualification
Electrical/Electronic qualification
Broad technical IT knowledge
Proficiency in installing Windows Operating Systems
Networking skills
Understanding of basic electrical principles
Attention to detail
Ability to complete paperwork accurately
Strong problem-solving skills
Team player
Ability to work under pressure
Flexibility to work irregular hours
Availability for 24/7 call rota

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in installing and servicing access control systems, CCTV systems, and fire alarm systems. Use specific examples to demonstrate your technical skills and qualifications.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience, particularly with GENT systems, and how it aligns with the job requirements. Be sure to express your willingness to work irregular hours.

Highlight Technical Skills: In your application, emphasise your IT and electrical/electronic qualifications. Detail your knowledge of Windows Operating Systems and networking, as well as your understanding of basic electrical principles. This will show you meet the technical demands of the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. Ensure that all information is accurate and that your documents reflect your attention to detail, which is crucial for this position.

How to prepare for a job interview at Complete Security Recruitment Ltd

✨Showcase Your Technical Skills

Make sure to highlight your experience with access control systems, CCTV, and fire alarm systems during the interview. Be prepared to discuss specific projects you've worked on and any challenges you faced, as this will demonstrate your technical expertise.

✨Emphasise Attention to Detail

Since the role requires maintaining accurate records and following procedures, share examples of how you've ensured precision in your previous work. This could include discussing how you manage paperwork or how you approach quality audits.

✨Demonstrate Teamwork and Communication Skills

As an enthusiastic team player, it's important to convey your ability to work well with others. Share instances where you've collaborated with colleagues or trained customers, showcasing your communication skills and professional approach.

✨Prepare for Irregular Hours

Since the job involves being on a 24/7 call rota, be ready to discuss your flexibility and willingness to work irregular hours. You might want to mention any previous experiences that required you to adapt your schedule or handle emergency situations.

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