Trainee ERA Administrator

At FRP, we are a leading national business advisory firm based in the UK. With over 830 team members, including 108 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.

Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.

As a trainee within the Employee Claims team, you will receive hands-on training and support from experienced colleagues, assisting with the processing of employee claims in insolvency cases. This entry-level role provides a foundation in insolvency processes, employee entitlements, and key administrative functions.

Your responsibilities will include:

• Learning to process employee claims efficiently and accurately under supervision.
• Assisting with printing and posting redundancy letters when required.
• Collecting and inputting employee data onto IPS to facilitate claims processing.
• Supporting the management of incoming emails into the ERA team inbox and handling phone queries regarding redundancy.
• Gradually building confidence in liaising with government bodies (e.g., Redundancy Payment Service, HMRC) regarding employee claims and entitlements.
• Communicating with case staff and company contacts to gather relevant information.
• Attending and assisting with online and on-site redundancy meetings as part of professional development.
• Demonstrating a strong work ethic and commitment to maintaining quality standards.
• Completing reference request forms while ensuring accuracy and attention to detail.

Key Skills & Attributes:

• Willingness to learn and develop expertise in insolvency and employee claims.
• Strong data processing skills, with an eye for accuracy.
• Ability to work under pressure and manage time effectively.
• Effective communication skills and a professional approach.
• Ability to demonstrate empathy and compassion when dealing with sensitive situations.
• Keen attention to detail and problem-solving mindset.

This trainee role is ideal for individuals looking to start their career in insolvency advisory, with opportunities to gain valuable experience and progress within the industry.