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- Tasks: Join our team to book outpatient clinics and manage patient queries.
- Company: Aneurin Bevan University Health Board is a multi-award winning NHS organization dedicated to caring.
- Benefits: Enjoy flexible working, extensive training, and a fantastic benefits package.
- Why this job: Make a genuine difference in healthcare while growing your career in a supportive environment.
- Qualifications: Excellent communication skills and IT literacy are essential; Welsh speakers are encouraged to apply.
- Other info: This is a fixed-term role for 12 months with opportunities for professional development.
The predicted salary is between 24000 - 36000 £ per year.
The Cardiology Booking Office is looking for a friendly, caring and motivated individual to join the team to provide excellent service to our patients. This role will involve booking a range of outpatient clinics, managing a waiting list, answering telephone queries and working in accordance with the Welsh Government RTT guidelines.
This is a fixed term post for 12 months due to funding.
Main duties of the job
This is an exciting opportunity to work in this varied role. You will have excellent communication skills, especially working with the general public, as well as being dedicated to providing an efficient and effective service. You will be working closely with members of the Cardiology team in order to ensure patients are seen in a timely manner.
We are looking for someone who is IT literate, able to meet deadlines and also has excellent attention to detail. Knowledge of the Myrddin system and RTT guidelines would be advantageous. You must be methodical and organised in your approach and thrive on the opportunity to make a genuine difference.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Experience
- Meets all essential criteria as per attached job description/person specification.
- Meets all desirable criteria as per attached job description/person specification.
Skills/Knowledge
- Meets all essential criteria as per attached job description/person specification.
- Meets all desirable criteria as per attached job description/person specification.
Qualifications
- Meets all essential criteria as per attached job description/person specification.
- Meets all desirable criteria as per attached job description/person specification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Cardiology Booking Clerk employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cardiology Booking Clerk
✨Tip Number 1
Familiarize yourself with the Myrddin system and RTT guidelines. Understanding these systems will not only help you in your role but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your communication skills during the interview. Since this role involves interacting with patients and managing queries, demonstrating your ability to communicate effectively will set you apart from other candidates.
✨Tip Number 3
Showcase your organizational skills by discussing any previous experiences where you managed multiple tasks or deadlines. We value methodical and organized individuals who can thrive in a busy environment.
✨Tip Number 4
If you speak Welsh, make sure to mention it! While it's not a requirement, being bilingual can be a significant advantage in our diverse community and will demonstrate your commitment to providing excellent service.
We think you need these skills to ace Cardiology Booking Clerk
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and person specification. Highlight the key responsibilities and required skills, such as excellent communication and IT literacy, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in a similar role, particularly in booking appointments or managing waiting lists. Mention any familiarity with the Myrddin system or RTT guidelines if applicable.
Showcase Your Skills: Demonstrate your attention to detail and organizational skills in your application. Provide examples of how you have successfully managed tasks under pressure or improved service delivery in past roles.
Personalize Your Application: Express your motivation for applying to Aneurin Bevan University Health Board. Share why you are passionate about providing excellent patient care and how you can contribute to their mission of delivering world-class healthcare.
How to prepare for a job interview at NHS
✨Show Your Communication Skills
Since this role involves working closely with the general public, it's crucial to demonstrate your excellent communication skills during the interview. Be prepared to discuss how you've effectively handled patient queries or managed difficult conversations in the past.
✨Highlight Your IT Literacy
Being IT literate is essential for this position. Make sure to mention any relevant experience you have with booking systems or databases, especially if you are familiar with the Myrddin system. This will show that you can adapt quickly to the tools used in the office.
✨Emphasize Attention to Detail
Attention to detail is key in a role that involves managing waiting lists and booking clinics. Prepare examples of how you've demonstrated this skill in previous jobs, such as ensuring accuracy in data entry or following up on patient appointments.
✨Express Your Motivation to Make a Difference
The job description mentions the importance of making a genuine difference in patients' lives. Share your passion for healthcare and how you aim to provide excellent service. This will resonate well with the values of the Aneurin Bevan University Health Board.
