Supported Housing Deputy Manager
Supported Housing Deputy Manager

Supported Housing Deputy Manager

Croydon Full-Time 32000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide tailored support for individuals with complex needs.
  • Company: Join QVT, an award-winning organisation recognised for its supportive work culture.
  • Benefits: Enjoy a competitive salary, generous holiday, and opportunities for professional growth.
  • Why this job: Make a real difference in people's lives while working in a collaborative environment.
  • Qualifications: Experience in supported housing or mental health services is essential.
  • Other info: Participate in the On-Call rota and travel between sites as needed.

The predicted salary is between 32000 - 45000 £ per year.

Location: South-East London, Croydon | Salary: Up to £40,495 + generous holiday & benefits | Full Time - 35 hours per week

Are you confident managing teams and delivering high-quality housing and care support? Do you want to work for an award-winning organisation that pays well, trains and develops their staff and offers a generous holiday allowance? Then we need you!

The Role: We’re looking for a compassionate and organised Deputy Manager to support our Supported Housing Manager in delivering a safe, empowering and person-centred service to individuals facing the challenges of compound trauma and complex needs, across our accommodation-based support settings. You’ll help lead a multi-disciplinary team to deliver tailored support to individuals with mental health needs and complex behaviours. The role involves overseeing day-to-day operations, contributing to strategic planning, and ensuring services remain compliant and effective. You’ll also join the Manager-On-Call rota.

Key Responsibilities:
  • Oversee support plans and monitor client progress
  • Manage team rotas, recruitment, supervision and training
  • Maintain health and safety and compliance across schemes
  • Deputise for the Supported Housing Manager and manage stakeholder relationships
  • Lead monthly house and staff meetings, and follow up with minutes and actions
  • Liaise with maintenance to minimise void periods and maintain standards
  • Deliver regular audits and ensure records are accurate and inspection-ready
  • Collaborate with external agencies to support client goals
  • Support budget management and ensure value for money
  • Participate in launching new services and ongoing service improvement

About Us: QVT were awarded 'Great Place to Work' accreditation in 2022, 2023 and 2024, and won the 'Best Employer' category at the Great British Care Awards in 2021. We are registered as a Mindful Employer, are 'Disability Confident' and have also been awarded the prestigious 'Trusted Charity' status at level 2 in 2021. We are passionate not only about providing the best service to our clients, but being an employer of choice - nurturing, developing and rewarding our fantastic team who are central to our success.

The Benefits:
  • Competitive salary up to £40,495
  • Generous holiday allowance
  • A collaborative, supportive working environment
  • Opportunities for professional growth and training
  • Meaningful work that makes a real difference.
The Person:
  • Experience in supported housing or mental health services
  • Skilled in team leadership, client care, and managing complex needs
  • Comfortable working in a fast-paced, responsive environment
  • Strong communication, problem-solving and organisational skills
  • Confident using Microsoft Office and housing database systems
  • Able to travel between sites and participate in the On-Call rota.

If you’re ready to take the next step in your housing and care career, we’d love to hear from you. Apply now and help us support people to live safer, more independent lives.

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Contact Detail:

DG Partnership Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Housing Deputy Manager

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals with mental health needs and complex behaviours. Understanding these issues will not only help you in interviews but also demonstrate your commitment to providing compassionate support.

✨Tip Number 2

Network with professionals in the supported housing sector. Attend relevant workshops or seminars, and connect with people on platforms like LinkedIn. This can provide valuable insights and potentially lead to referrals for the role.

✨Tip Number 3

Research our organisation's values and recent achievements, such as the 'Great Place to Work' accreditation. Being able to discuss how your personal values align with ours during an interview can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience in managing teams and delivering care support. Think of specific examples where you've successfully led a team or improved service delivery, as this will showcase your leadership skills effectively.

We think you need these skills to ace Supported Housing Deputy Manager

Team Leadership
Client Care Management
Understanding of Mental Health Needs
Organisational Skills
Problem-Solving Skills
Communication Skills
Knowledge of Supported Housing Regulations
Health and Safety Compliance
Budget Management
Experience with Housing Database Systems
Ability to Work in a Fast-Paced Environment
Strategic Planning
Collaboration with External Agencies
Training and Supervision of Staff
Report Writing and Documentation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supported housing or mental health services. Emphasise your skills in team leadership, client care, and managing complex needs, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with complex needs. Mention specific examples of how you've successfully managed teams or contributed to service improvements in previous roles.

Highlight Relevant Skills: In your application, clearly outline your strong communication, problem-solving, and organisational skills. These are essential for overseeing support plans and managing day-to-day operations effectively.

Showcase Your Commitment: Demonstrate your commitment to professional growth and meaningful work. Mention any relevant training or certifications you have completed, and express your enthusiasm for contributing to a supportive and empowering environment.

How to prepare for a job interview at DG Partnership Ltd

✨Showcase Your Leadership Skills

As a Deputy Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any challenges you've overcome in managing staff. Use specific examples to illustrate your points.

✨Demonstrate Your Understanding of Client Needs

This role involves working with individuals facing complex needs. Be ready to talk about your experience in supported housing or mental health services, and how you've tailored support plans to meet diverse client requirements.

✨Familiarise Yourself with Compliance Standards

Understanding health and safety regulations and compliance is crucial. Brush up on relevant legislation and be prepared to discuss how you've ensured compliance in previous roles, as well as your approach to maintaining high standards.

✨Prepare Questions for the Interviewers

Interviews are a two-way street. Prepare thoughtful questions about the organisation's culture, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Supported Housing Deputy Manager
DG Partnership Ltd
Location: Croydon
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