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- Tasks: Welcome clients and guests, maintain high standards, and support meetings and events.
- Company: Join a premium, award-winning workspace provider in vibrant Central London.
- Benefits: Enjoy a part-time role with flexible hours and a dynamic work environment.
- Why this job: Make a positive impact daily in a professional, energetic team that values individuality.
- Qualifications: Confident, outgoing, and organised individuals with customer service experience are preferred.
- Other info: This role is perfect for those who thrive in fast-paced settings.
Location: Central London
Type: Part-time (3 days per week)
Interview date: 11th June
Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.
As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.
What You’ll Be Doing:
- Delivering a warm, professional welcome to everyone entering the space
- Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
- Proactively anticipating client needs and going the extra mile to exceed expectations
- Supporting the coordination of meetings and events, including room set-up and catering
- Managing stock and supplies, raising purchase orders as needed
- Promoting and facilitating the use of in-house services
- Handling queries and resolving complaints with professionalism and care
- Liaising with internal teams and suppliers to ensure a seamless experience
- Being the go-to person for office equipment, tech queries, and service support
- Adhering to compliance and health & safety procedures
What We’re Looking For:
- A confident, outgoing individual with strong communication skills
- A team player with a proactive, can-do attitude
- Well-presented with a polished, professional approach and personal style
- Someone who takes ownership and pride in their work environment
- Organised, adaptable, and always ready to solve problems
- Previous experience in a customer-facing or hospitality role
This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.
Contact Detail:
DiSRUPT Recruitment Agency | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Client Experience Assistant
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Understanding what they stand for will help you align your responses during the interview, showcasing how your personality and work ethic fit into their vibrant environment.
✨Tip Number 2
Prepare to discuss specific examples from your past experiences that demonstrate your customer service skills. Think about times when you went above and beyond for a client or resolved a difficult situation, as these stories will highlight your proactive attitude.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family. Being confident and articulate is key for this role, so the more you practice, the more natural it will feel during the interview.
✨Tip Number 4
Research common challenges faced in client-facing roles and think of solutions or strategies you could implement. This shows your problem-solving abilities and readiness to take ownership of your responsibilities.
We think you need these skills to ace Roaming Client Experience Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise your communication skills and any previous roles where you delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've gone the extra mile in previous positions to create memorable experiences for clients.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as being organised, adaptable, and having a proactive attitude. Use bullet points to make these stand out.
Prepare for the Interview: Research common interview questions for client-facing roles and prepare your answers. Be ready to discuss how you would handle specific scenarios related to client queries and complaints.
How to prepare for a job interview at DiSRUPT Recruitment Agency | B Corp
✨Show Your People Skills
As a Client Experience Assistant, your ability to connect with people is crucial. During the interview, demonstrate your communication skills by engaging with the interviewer and showcasing your enthusiasm for providing exceptional service.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or events in previous roles, emphasising your adaptability and problem-solving skills.
✨Dress to Impress
Since this position involves being the face of a professional workspace, make sure to present yourself well. Choose an outfit that reflects a polished and professional image, as first impressions matter.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult clients or managing unexpected challenges. Think of relevant experiences beforehand and be ready to explain how you approached those scenarios.
