Planning Administrator

Planning Administrator

Hemel Hempstead Full-Time 22800 - 31600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the Repairs Enquiry mailbox and ensure timely responses to requests.
  • Company: Thrive Homes is a community-focused organisation dedicated to providing quality housing.
  • Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
  • Why this job: Join a team that values your input and contributes to community well-being.
  • Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.
  • Other info: Permanent position with a 37-hour work week, Monday to Friday.

The predicted salary is between 22800 - 31600 £ per year.

£28,316.09 per annum

Hemel Hempstead, Hertfordshire (Hybrid Working)

Permanent, 37 hours per week (Monday to Friday)

Thrive Homes is seeking a Planning Administrator to manage their Repairs Enquiry mailbox ensuring all requests are responded to within SLA.

Other Responsibilities:

  • Review Make Every Visit Count daily, raising any resulting works and booking in within target.

Planning Administrator employer: Thrive Homes

Thrive Homes is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Hemel Hempstead, our hybrid working model provides flexibility, while our commitment to training and development ensures that you can advance your career in a meaningful way. Join us to be part of a team that values collaboration and innovation, making a real difference in the community.
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Contact Detail:

Thrive Homes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Planning Administrator

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Planning Administrator, especially around managing enquiries and liaising with different teams. This will help you demonstrate your understanding of the role during any discussions.

✨Tip Number 2

Research Thrive Homes and their values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in the company.

✨Tip Number 3

Prepare examples from your past experiences where you've successfully managed enquiries or worked within a team to resolve issues. This will help you illustrate your problem-solving skills and ability to work under pressure.

✨Tip Number 4

Network with current or former employees of Thrive Homes on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application process.

We think you need these skills to ace Planning Administrator

Time Management
Attention to Detail
Communication Skills
Customer Service Skills
Organisational Skills
Problem-Solving Skills
Data Entry Accuracy
Ability to Work Under Pressure
Proficiency in Microsoft Office Suite
Knowledge of Repairs Management Systems
Team Collaboration
Adaptability
Understanding of Service Level Agreements (SLAs)
Record Keeping

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Planning Administrator position. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in managing enquiries and administrative tasks. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet SLAs.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit for Thrive Homes. Mention specific examples from your past work that showcase your organisational skills and ability to liaise effectively with teams.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Thrive Homes

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Planning Administrator. Familiarise yourself with managing enquiries, responding within SLAs, and the importance of effective communication in this role.

✨Demonstrate Your Organisational Skills

Be prepared to discuss how you manage your time and prioritise tasks. Share examples of how you've successfully handled multiple requests or projects simultaneously, as this is crucial for the role.

✨Showcase Your Problem-Solving Abilities

Think of instances where you've had to resolve issues or improve processes. Highlight your analytical skills and how you can contribute to making every visit count, which is a key aspect of the job.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and specific challenges the Planning Administrator might face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Planning Administrator
Thrive Homes
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