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For Companies At a Glance
- Tasks: Support the sales team with admin tasks and provide top-notch customer service.
- Company: Join a passionate IT company that values fairness, integrity, and trust.
- Benefits: Enjoy a competitive salary, hybrid work, private healthcare, and 24+ days off.
- Why this job: Be part of a fun office culture while making a real impact in cyber security.
- Qualifications: 3+ years in sales support or customer service; strong communication and negotiation skills required.
- Other info: Extra day off for your birthday and fantastic social events await you!
The predicted salary is between 28000 - 30000 £ per year.
Honeycomb is delighted to be working with a market leading provider to recruit for a Sales Support Administrator. This brilliant organisation can provide a great opportunity to advance your career in a thriving office environment. The Company Our Client is a leading provider based in Co. Antrim. They are going through a period of impressive growth and seeking a Sales Support Administrator to join their thriving team. The Role The Sales Support Administrator will contribute to onboarding new customers by handling inbound and outbound calls. They will book key appointments for the sales team and update relevant record when necessary. The Sales Support Administrator will ensure operations run smoothly by: * Having strong interpersonal skills and being able to excel in customer service duties with team members and customers * Be able to maintain a high level of quality and attention to detail in tasks that they are assigned * Maintaining and managing schedules, whilst being extremely organised within the company * Be able to work efficiently and effectively in a high paced office environment The Person The right person for the Sales Support Administrator role will bring strong customer service and communication experience ensuring that they have a genuine interest in supporting the business. They will possess a positive, proactive attitude and confidently be able to handle high volume tasks. The right person will be organised in a fast-paced environment. Salary & Benefits The Sales Support Administrator role offers a salary of £23,800 with the opportunity of hybrid working which include 3 days working from home. Working in an amazing location in Co. Antrim, this role will offer free on-site parking. The working hours are Monday-Friday 9:00 am- 5:00 pm with a rotating evening shift every 3 weeks. The evening shift will be 11:00am- 7:00pm on a Tuesday. \”To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact James moore via If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. ** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. ** Skills: Customer Service Administrator Call Handler Sales
Sales Support Administrator employer: Honeycomb Jobs Limited
Contact Detail:
Honeycomb Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the cyber security industry. Understanding the key players, trends, and challenges in this field will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience. Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully managed client relationships and resolved issues in previous positions.
✨Tip Number 3
Showcase your organizational skills. The job requires strong time management and attention to detail, so think of ways to illustrate how you've effectively prioritized tasks and maintained accuracy in your work.
✨Tip Number 4
Prepare for questions about negotiation. Since negotiating with suppliers is part of the role, consider discussing any relevant experiences where you've successfully negotiated terms or prices in a professional setting.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and customer service. Emphasize your ability to manage renewals and maintain customer relationships, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the cyber security industry. Mention specific examples of how you've provided excellent support in previous roles.
Highlight Key Skills: In your application, clearly outline your skills in negotiation, attention to detail, and organizational abilities. These are crucial for the Sales Support Administrator position and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Honeycomb Jobs Limited
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to maintain positive relationships and upsell when appropriate.
✨Demonstrate Attention to Detail
Given the importance of accuracy in managing customer records and processing sales orders, discuss instances where your attention to detail made a significant impact. This could include examples of how you ensured data accuracy or caught errors before they became issues.
✨Prepare for Negotiation Scenarios
As the position involves negotiating with suppliers, think about your negotiation experiences. Be ready to discuss strategies you've used to agree on prices or resolve conflicts, showcasing your ability to maintain competitive pricing while ensuring quality.
✨Familiarize Yourself with the Company Values
Research the company's values of fairness, integrity, and trust. During the interview, express how these values resonate with you and provide examples of how you've embodied similar principles in your previous roles.
