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- Tasks: Support and maintain medical devices in hospitals, ensuring top-notch service and customer education.
- Company: Join a leading global company with 65+ years in respiratory diagnostics and a strong ethical reputation.
- Benefits: Enjoy a competitive salary, annual bonus, car allowance, and corporate perks.
- Why this job: Be part of a rewarding career that offers growth opportunities and makes a real impact on healthcare.
- Qualifications: Experience in field engineering or a technical background; must be self-motivated and adaptable.
- Other info: Willingness to travel and stay overnight is required; driving license essential.
The predicted salary is between 38000 - 40000 £ per year.
A global company that has led the way in the development and manufacture of respiratory ventilation and diagnostic products for 65+ years. With a reputation for delivering excellent clinical outcomes and a genuine ethical approach to business, this is a fantastic opportunity to join an organisation that offers both huge career development opportunities and a hugely rewarding career.
£38-40k Base Salary / £10k Annual Bonus Excellent package including car allowance and all expenses / corporate benefits.
Area 1: London and Surrounding areas - West of London, M4 - Swindon, Newbury, Reading, Basingstoke area.
Area 2: Birmingham up to Liverpool and Manchester and North Wales.
This role focuses on the following product portfolio - A full respiratory diagnostics portfolio dealing with Spirometry, Single Breath CO Gas Transfer, Lung Volumes - Gas Dilution and Full Body Plethysmography, CPET & ECG.
The Field Based Engineer will be responsible for the support and maintenance of existing respiratory diagnostic medical device products used in NHS and private hospitals as well as the 'roll out' and implementation of equipment at new customer sites. The position involves maintenance and general support across hardware and software with responsibility for ensuring service agreements are adhered to. The nature of this position means that on occasion successful applicants will be required to stay away from home overnight.
Key functions to include:
- Equipment repairs
- Scheduled routine maintenance
- New product installs
- Customer Education / assistance
Experience required:
- Candidates who are experienced field service engineers from the medical device or associated markets are of huge interest, but experienced field service professionals used to working on equipment that spans electrical and mechanical engineering will equally be of interest.
- Candidates must have proven experience in field engineering OR show a quality engineering pedigree from the Army / Navy - demonstrable organisational skills are key!
- Knowledge of network / connectivity concepts and software updates.
- Project based work / approach.
- Qualification in technical engineering or technical education with sound technical knowledge.
- Technical aptitude to understand, train customers and users on products.
- Excellent mastery of English.
- Flexibility to travel and willingness to overnight.
- Ability to work autonomously in a constantly changing environment. Self-motivated with the ability to work independently.
- Capacity to manage time constraints.
- Driving license.
Progress Sales Recruitment is a specialist sales only medical recruitment consultancy dedicated to offering client and applicants alike the highest levels of service. With over 8 years experience in recruitment, we specialise in the following areas of work - Nurse Advisers, Clinical Specialists, Theatre Sales Specialists, Sales Executives, Business Development Managers, Team Leaders, Sales Managers, Sales Directors and all other sales focused roles within the medical sector. Our core therapy areas include Vascular, Endoscopy, Urology, Neurology, ENT, Infection Control, Anaesthesia, Blood Products, Diathermy, Infusion, Orthopaedics, Surgical Instruments and all PCT, Primary, Secondary, Theatre and Rehabilitation products.
Field Service Engineer - Medical Devices employer: Progress Sales Recruitment Ltd
Contact Detail:
Progress Sales Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Medical Devices
✨Tip Number 1
Familiarise yourself with the specific medical devices mentioned in the job description, such as spirometry and full body plethysmography. Understanding these products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals already working in the field of medical devices. Attend industry events or join relevant online forums to connect with current Field Service Engineers. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Highlight any experience you have with customer education or training, as this is a key part of the role. Be prepared to discuss how you've successfully communicated technical information to non-technical users in past positions.
✨Tip Number 4
Prepare for questions about your ability to work autonomously and manage time effectively. Think of examples from your previous roles where you successfully handled multiple tasks or projects under tight deadlines.
We think you need these skills to ace Field Service Engineer - Medical Devices
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly with medical devices. Emphasise any technical qualifications and your ability to work autonomously, as these are key for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the medical device industry and your understanding of respiratory diagnostics. Mention specific experiences that demonstrate your technical aptitude and customer service skills.
Highlight Relevant Skills: In your application, clearly outline your skills related to electrical and mechanical engineering, as well as your knowledge of network and connectivity concepts. This will show that you have the technical background needed for the role.
Showcase Flexibility and Independence: Mention your willingness to travel and stay away from home when necessary. Highlight any previous experiences where you successfully managed time constraints or worked independently in a dynamic environment.
How to prepare for a job interview at Progress Sales Recruitment Ltd
✨Know Your Products
Familiarise yourself with the respiratory diagnostic products you'll be working with. Understand their functionalities, common issues, and how they benefit healthcare providers. This knowledge will help you demonstrate your technical aptitude during the interview.
✨Showcase Your Experience
Be prepared to discuss your previous experience in field service engineering, especially in the medical device sector. Highlight specific examples where you've successfully resolved technical issues or improved service delivery, as this will show your capability to handle the role.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've had to troubleshoot equipment under pressure, and explain your thought process clearly. This will illustrate your ability to work autonomously in a changing environment.
✨Emphasise Communication Skills
As a Field Service Engineer, you'll need to educate customers about the products. Be ready to discuss how you communicate complex technical information to non-technical users. Good communication skills are essential for building trust and ensuring customer satisfaction.
