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- Tasks: Lead the store, manage daily operations, and inspire your team to deliver top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health & wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills in a dynamic environment.
- Qualifications: Previous retail management experience and strong communication skills are essential for success.
- Other info: Embrace diversity and inclusion as we celebrate unique backgrounds and experiences at H&B.
The predicted salary is between 27500 - 40000 £ per year.
Job Type: 6 Month Fixed-Term Contract
Store Location: Strand, London
Hours: 38.75 hours per week
Salary: Up to £34,400 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager, you’ll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You’ll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety.
To become a Health & Wellness specialist, you’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications, which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we’d like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues’ unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Store Manager employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with the brand during your interview.
✨Tip Number 2
Prepare examples from your previous retail management experience that showcase your leadership skills, particularly in coaching and motivating a team. Highlight any specific achievements related to sales targets or customer service.
✨Tip Number 3
Demonstrate your ability to handle pressure by sharing stories of challenging situations you've managed in a fast-paced environment. This will show your potential employer that you can thrive under stress.
✨Tip Number 4
Express your enthusiasm for continuous learning, especially regarding the 'Qualified to Advise' and 'Healthy Expert' qualifications. Showing a willingness to grow and develop within the company can set you apart from other candidates.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager position at Holland & Barrett. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customize your CV to reflect your previous retail management experience and emphasize your leadership skills, customer service passion, and ability to work under pressure. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for health and wellness, your understanding of the company's values, and how you can contribute to their mission. Mention your relevant qualifications and training programs you are willing to undertake.
Submit Your Application Promptly: Apply as soon as possible through our website to ensure your application is considered before the vacancy closes. Double-check all documents for accuracy and completeness before submission.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare to discuss your experience in recruiting, coaching, and motivating staff. Highlight any successful team-building initiatives you've implemented.
✨Understand Sales Metrics
Be ready to talk about how you analyze sales figures and use that data to drive performance. Bring examples of how you've met or exceeded sales targets in the past, and be prepared to discuss your strategies.
✨Embrace the Company Values
Familiarize yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, Caring. During the interview, align your answers with these values to show that you're a good cultural fit for the company.
