Customer Relationship Specialist

Customer Relationship Specialist

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and train Partners to maximise business growth in a fun, high-performance environment.
  • Company: Join Juice Plus+, a leader in health and wellness, inspiring healthy living worldwide.
  • Benefits: Enjoy hybrid work options, corporate perks, and opportunities for personal growth.
  • Why this job: Be part of a vibrant culture that values community, inclusivity, and personal development.
  • Qualifications: Ideal candidates have 2+ years in business development or customer service and strong communication skills.
  • Other info: Flexibility in hours is essential; travel may be required for events and training.

The predicted salary is between 28800 - 48000 £ per year.

The Juice Plus+ Company is a multi-million-dollar competitor in the health and wellness industry, utilising a unique combination of direct sales and e-commerce to market our carefully curated line of plant-based nutritional products in pursuit of our mission to “Inspire Healthy Living Around the World.”

Owing to change, we have an exciting new role in our busy Business Development Team to support, train and educate our Partners on Juice PLUS+ systems, compensation plan, promotions/incentives and best practices; all to maximise business growth.

Working in this varied, fun, high performance environment, your business development related activity focus will be on our culture and upholding our values (Community, Longevity, Authenticity, Quality, Simplicity, Approachability, and Inclusivity), ensuring good business behaviour and collaborative communication style whilst also promoting a can-do attitude and endorsing accountability, inclusion and empathy. You will require confident public speaking skills and charismatic energy!

The overall aim of the role of this Client Relationship Specialist (referred to internally as Business Development Specialist) is to manage current business and facilitate further sales and development with the existing Partner base, whilst also promoting the acquisition of new Partners. Within this role, the Specialist will guide Partners with the objective of growing sales, new Partner acquisition, and growing the customer base, building customer retention. This can be achieved by an outstanding understanding of our business, our markets, and our competition, and adopting an enhanced analytical approach to data, all whilst building strong, trustworthy and lasting relationships with our Partners.

Your Day to Day

  • Work alongside the Regional Director to develop and support the creation of training sessions to support the Partners both in-person and online, tracking business performance and Impact / return on Investment for the company.
  • Monitor sales, volume data and trends, and propose corrective measures if necessary.
  • Continuously follow-up on Leader progress, coaching for success; outline specific monthly plans for achieving goals, coordinated with corporate activities.
  • Working alongside other departments to ensure smooth processes around month-end, qualification, recognition, and payroll are in place, and flag any issues / blockers.
  • Capture and share “Best Practices” with field leaders, Regional and EMEA Business Development teams.
  • Assist with the development, plan, and launch of sales incentives supporting relevant KPIs.
  • Support the wider team to recognise and celebrate success with field leaders and their teams through video conferences and field events.
  • Generate social engagement via social media platforms and partner activity groups.
  • Attend National Conventions and Leader events / meetings in person and online, to develop engagement and identify training needs.

You will bring

  • Good standard of education (ideally graduate (Business related degree) or of graduate calibre).
  • C. 2+yrs experience (ideally) within a similar Business Development, Sales, Customer Service or Marketing related role, or with strong potential to excel within this area.
  • Skilled at working individually & within an (inter)national team-oriented, collaborative environment with a proactive attitude.
  • Excellent organisational skills, with the ability to effectively prioritize and execute tasks in a high-pressure, fast paced environment.
  • Strong verbal and written communication skills and empathetic ability to communicate effectively both internally and with our Partners (public speaking skills would be advantageous).
  • Flexible and adaptable with ‘can-do’ attitude; pro-active and creative approach to problem solving.
  • Innovative, curious, and willing to learn, with flexibility to adapt to changing workloads.
  • Flexibility around work hours - in this role, you need to work when the field needs you!
  • Charismatic with ability to be the centre of positive energy and creativity.
  • Strong analytical skills to understand the story behind the data, draw conclusions and propose appropriate measures.
  • A genuine interest in healthy living, nutrition, and lifestyle.
  • Travel during the week and at weekends will be necessary to support events and training as necessary.

If this sounds like you, we would love to hear from you TODAY!

Customer Relationship Specialist employer: The Juice Plus Company EMEA

At Juice Plus+, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that champions personal growth and professional development. Located in London, our hybrid working model provides flexibility while fostering collaboration and community among our team members. With a strong focus on health and wellness, we empower our employees to thrive through comprehensive training, innovative incentives, and the opportunity to make a meaningful impact in the lives of our Partners and customers alike.
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Contact Detail:

The Juice Plus Company EMEA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Relationship Specialist

Tip Number 1

Familiarise yourself with Juice Plus+ products and their unique selling points. Understanding the health and wellness industry will help you engage confidently with potential partners and demonstrate your genuine interest in healthy living.

Tip Number 2

Practice your public speaking skills by joining local groups or online forums. Being charismatic and energetic is key for this role, so honing your ability to communicate effectively will set you apart during interviews.

Tip Number 3

Network with current employees or professionals in the business development field. This can provide insights into the company culture and expectations, which will help you tailor your approach when applying.

Tip Number 4

Stay updated on industry trends and competitor activities. Demonstrating your analytical skills and knowledge of market dynamics during discussions will show your commitment to driving business growth.

We think you need these skills to ace Customer Relationship Specialist

Public Speaking Skills
Charismatic Energy
Customer Relationship Management
Sales Acumen
Training and Development
Analytical Skills
Organisational Skills
Communication Skills
Problem-Solving Skills
Team Collaboration
Flexibility and Adaptability
Proactive Attitude
Creativity
Empathy
Interest in Health and Nutrition

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in business development, sales, or customer service. Emphasise skills that align with the company's values, such as community and inclusivity.

Craft a Compelling Cover Letter: In your cover letter, express your passion for health and wellness. Mention specific examples of how you've successfully built relationships in previous roles and how you can contribute to Juice Plus+.

Showcase Your Communication Skills: Since strong verbal and written communication skills are essential, consider including a brief example of a successful presentation or training session you've conducted in the past.

Highlight Analytical Abilities: Demonstrate your analytical skills by discussing how you've used data to drive decisions or improve performance in previous roles. This will show your understanding of the importance of data in business development.

How to prepare for a job interview at The Juice Plus Company EMEA

Show Your Passion for Health and Wellness

Make sure to express your genuine interest in healthy living and nutrition during the interview. The company values individuals who are passionate about their mission, so share any personal experiences or insights that align with their goals.

Demonstrate Strong Communication Skills

Since the role requires confident public speaking and effective communication, prepare to showcase these skills. You might want to practice explaining complex ideas simply and engagingly, as well as being ready to discuss how you would communicate with Partners.

Highlight Your Analytical Abilities

Be prepared to discuss how you've used data to drive decisions in previous roles. The company is looking for someone who can analyse trends and propose corrective measures, so come equipped with examples of how you've done this in the past.

Emphasise Team Collaboration

This position involves working closely with various teams, so highlight your experience in collaborative environments. Share specific examples of how you've successfully worked with others to achieve common goals, showcasing your proactive attitude and adaptability.

Customer Relationship Specialist
The Juice Plus Company EMEA
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