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For Companies At a Glance
- Tasks: Lead a team, drive sales, and deliver top-notch customer service.
- Company: Join Claire's, a trendy fashion retailer with over 3000 stores worldwide.
- Benefits: Enjoy a fun work environment, training opportunities, and stylish perks.
- Why this job: Be part of a vibrant culture that values your growth and creativity.
- Qualifications: High school diploma and 1-2 years of retail management experience required.
- Other info: We support diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
- Sales and profit: Achieving store targets through driving sales.
- Customer service: Delivering the finest level of customer service.
- Store operations: Keeping the store running smoothly.
- Commerciality: Ensuring your store is well merchandised and commercially correct.
- Team leadership: Recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results.
- Ear piercing: You will receive full training.
About Claire's
- A leading high street fashion retailer with +3000 stores globally.
- We specialize in fashionable jewelry, accessories and cosmetics products.
- Our core customer ranges from children to young women.
- We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends.
- We are a fun place to work!
- We encourage all store members to wear our product.
- We encourage and support your development!
- If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!
Qualifications - About You
- High school diploma or equivalent required.
- 1 to 2 years retail management experience.
- Excellent verbal/written communication and organizational skills.
- Basic computer skills.
- Sound understanding of mathematics and strong reading comprehension skills.
- Understands the importance of Customer Service.
- Ability to analyze sales reports and strategically problem solve.
- Ability to stand during scheduled shifts.
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers.
- Ability to operate POS system.
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Contact Detail:
Claire's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Claire's product range and current trends in fashion accessories. This knowledge will help you connect with the brand during interviews and demonstrate your passion for the role.
✨Tip Number 2
Prepare to discuss your previous retail management experiences, focusing on how you've driven sales and improved customer service. Use specific examples to showcase your leadership skills and ability to meet targets.
✨Tip Number 3
Research common challenges faced by store managers in retail and think about how you would address them. This will show your problem-solving abilities and readiness to tackle the responsibilities of the role.
✨Tip Number 4
Network with current or former employees of Claire's if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in sales and customer service. Use specific examples to demonstrate how you've achieved targets or improved team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion retail and your understanding of Claire's brand. Mention your leadership skills and how you can contribute to the store's success.
Highlight Customer Service Skills: Emphasise your commitment to delivering excellent customer service. Provide examples of how you've handled customer inquiries or resolved issues in previous roles.
Showcase Team Leadership Experience: Discuss your experience in recruiting, training, and managing a team. Highlight any specific achievements in developing team members or improving team dynamics.
How to prepare for a job interview at Claire's
✨Show Your Sales Savvy
Be prepared to discuss your previous experience in driving sales and achieving targets. Think of specific examples where you successfully increased sales or improved customer engagement, as this will demonstrate your ability to meet Claire's expectations.
✨Emphasise Customer Service Skills
Since delivering excellent customer service is key for this role, come ready with anecdotes that showcase your commitment to customer satisfaction. Highlight any strategies you've implemented to enhance the customer experience in your past roles.
✨Demonstrate Team Leadership
As a Store Manager, you'll be leading a team. Prepare to talk about your leadership style and how you've motivated and developed your team in the past. Share examples of how you've handled challenges or conflicts within a team setting.
✨Know the Brand
Familiarise yourself with Claire's products and brand ethos. Understanding their target audience and current trends will show your genuine interest in the company and help you align your answers with their values during the interview.
