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- Tasks: Lead a team in delivering exceptional hospitality and support management during shifts.
- Company: Join an award-winning business known for its premium pubs and commitment to quality.
- Benefits: Enjoy competitive pay, tips, 75% off food, and access to cash-back deals with major retailers.
- Why this job: Be part of a collaborative culture that values your ideas and offers industry-leading training.
- Qualifications: No specific qualifications required; just a passion for great service and teamwork.
- Other info: Work in a historic pub with beautiful interiors and a focus on local produce.
The predicted salary is between 24000 - 36000 £ per year.
Front of House Team Leader – Langford We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be. We are looking for a front of house supervisor to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift. Located in the heart of Lower Langford, on the edge of the Mendip Hills AONB, the Langford is a historic village pub dating back to the 17th century. Newly refurbished inside and out, the Langford boasts beautiful new interiors and 7 boutique bedrooms. In the kitchen our passion is local produce and field-to-fork sustainability, with menus that reflect this. Expect exciting seasonal dishes alongside hearty pub classics, created from the best ingredients our Somerset larder has to offer. This local approach also extends to our beer, with our very own award-winning Butcombe Brewery just down the road! We offer a cosy pitstop for walkers, cyclists, locals (and your dogs!), and easily positioned for visiting Bristol, the airport and beyond. Our bedrooms are comfy, stylish and full of personal touches; perfect for rural relaxation, an indulgent weekend away, or passing through on business. Looking for a private space to celebrate, meet or host an event? Our gorgeous first floor dining space is available for private hire. What’s in it for you? The chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will be working with some of the most talented people in the industry. Access to Liberation Life – an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more! The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development, giving you independence to drive your pub to success and implement your own ideas – the bigger the better! A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available. Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme. We offer additional support and coaching from our operations team and talented managers. You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer! We will back with you the tools you need to do a great job and have invested significantly in our properties. The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift). A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Leader - Langford employer: Butcombe Brewing Co.
Contact Detail:
Butcombe Brewing Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - Langford
✨Tip Number 1
Familiarize yourself with the local area and the unique offerings of the Langford. Understanding the history of the pub and its commitment to local produce will help you connect with the team and customers during your interview.
✨Tip Number 2
Showcase your passion for hospitality by sharing specific examples of how you've delivered exceptional customer service in previous roles. Highlighting your experience in leading a team will demonstrate that you're ready to take on the responsibilities of a Front of House Team Leader.
✨Tip Number 3
Research the awards and recognitions the business has received, such as the National Publican Awards. Being knowledgeable about their achievements will show your enthusiasm for joining an award-winning team and your desire to contribute to their continued success.
✨Tip Number 4
Prepare to discuss your ideas for enhancing the customer experience at the Langford. The company values independence and creativity, so coming in with fresh ideas will set you apart as a candidate who is eager to make a positive impact.
We think you need these skills to ace Front of House Team Leader - Langford
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Front of House Team Leader position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and a passion for hospitality.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality and any leadership roles you've held. Emphasize your ability to deliver exceptional customer service and your familiarity with local produce and sustainable practices.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the Langford's approach to hospitality that resonate with you, and explain how your values align with theirs.
Showcase Your Personality: In your application, let your personality shine through. The company values a friendly and welcoming atmosphere, so convey your passion for creating positive experiences for customers and your ability to work collaboratively with a team.
How to prepare for a job interview at Butcombe Brewing Co.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Demonstrate Leadership Skills
As a Front of House Team Leader, you'll need to support the management team. Be prepared to discuss your leadership style and provide examples of how you've successfully led a team or managed a shift in the past.
✨Know the Local Produce
Familiarize yourself with local food and drink offerings, especially those that align with the company's values. Mention any experience you have with field-to-fork sustainability or working with local suppliers.
✨Emphasize Team Collaboration
Highlight your ability to work collaboratively within a team. Discuss how you can contribute to a positive work environment and support your colleagues in achieving shared goals.
