Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage inbound orders and respond to customer inquiries via phone, email, and chat.
- Company: Join a dynamic team focused on sports and customer satisfaction.
- Benefits: Enjoy a competitive salary, free gym membership, and bonus opportunities.
- Why this job: Be the go-to person for customers while working in a fast-paced, supportive environment.
- Qualifications: Self-motivated with excellent IT skills and attention to detail; experience with CRM preferred.
- Other info: Contribute to charity initiatives and enjoy complimentary entry to fitness events.
The predicted salary is between 15000 - 35000 £ per year.
-
Manage inbound Kit Designer orders and respond to enquiries.
-
First point of contact for inbound customer enquiries via phone line, emails and online chat function.
-
Liaise with customers; ensure that all details such as club crests, sponsor logos, and personalisations are correct.
-
Upsell other products in our range to complement their order.
-
Working with graphic designers to make necessary artwork is correct and vectorised.
-
Place orders with our production managers overseas.
-
Coordinate with the finance department to ensure invoices are issued and paid for.
-
Maintain order progress updates in our CRM system.
-
Serve as the primary point of contact for customers from order placement to delivery.
The ideal candidate will be self-motivated, possess excellent IT skills, and demonstrate exceptional attention to detail; coupled with a keen interest and knowledge of sports., * Strong attention to detail is a must.
-
Excellent organisational skills to manage multiple projects simultaneously.
-
Some experience working with IT systems and CRM software is preferred.
-
Familiarity with Adobe Creative Cloud (Photoshop, Illustrator) preferred.
-
Some experience working with the Google Drive platform preferred.
-
Proactive approach to help customers and the team as needed.
-
Takes pride in delivering high-quality work.
-
Ability to work methodically in a fast-paced environment.
-
Effective communication with a global team, including production, design, finance, and logistics., * Customer Service
-
Competitive salary: £25,000 per annum (37.5 hours/week) plus bonus
-
Opportunities for skill development in different areas of the business
-
Eligibility for the company’s shared bonus scheme (pro rata).
-
Complimentary entry to two running, cycling, or fitness events per year.
-
Free gym membership, up to £60 per month.
-
Option to join the company pension scheme and benefit from employer contributions
-
Contribute to making a positive impact as the company contributes thousands annually to charity.
Inbound Sales Executive employer: Appin Sports
Contact Detail:
Appin Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Executive
✨Tip Number 1
Familiarize yourself with our product range and the specifics of Kit Designer orders. Understanding the details will help you confidently respond to customer inquiries and upsell effectively.
✨Tip Number 2
Brush up on your IT skills, especially with CRM systems and Google Drive. Being comfortable with these tools will allow you to manage orders and updates efficiently.
✨Tip Number 3
If you have experience with Adobe Creative Cloud, highlight it! Knowing how to work with design software can be a big plus when liaising with graphic designers.
✨Tip Number 4
Showcase your organizational skills by preparing examples of how you've managed multiple projects in the past. This will demonstrate your ability to thrive in a fast-paced environment.
We think you need these skills to ace Inbound Sales Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Inbound Sales Executive position. Highlight key responsibilities such as managing orders, responding to enquiries, and liaising with customers to ensure you address these points in your application.
Tailor Your CV: Customize your CV to reflect your experience with customer service, IT systems, and CRM software. Emphasize any relevant skills, particularly your attention to detail and organizational abilities, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and your proactive approach to customer service. Mention specific examples of how you've successfully managed multiple projects or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, be sure to mention your familiarity with Adobe Creative Cloud and Google Drive, as well as any experience working in fast-paced environments. This will demonstrate your readiness for the challenges of the role.
How to prepare for a job interview at Appin Sports
✨Show Your Attention to Detail
Since the role requires strong attention to detail, be prepared to discuss specific examples from your past experiences where you successfully managed details in a project or task. Highlight how this skill will help you ensure accuracy in customer orders and communications.
✨Demonstrate Your IT Skills
Familiarity with IT systems and CRM software is preferred for this position. Be ready to talk about your experience with these tools, especially any specific software you've used. If you have experience with Adobe Creative Cloud, mention it and provide examples of how you've utilized it in previous roles.
✨Communicate Effectively
Effective communication is key in this role, as you'll be liaising with various departments and customers. Practice articulating your thoughts clearly and concisely. Consider preparing a few questions to ask during the interview that demonstrate your interest in collaboration and teamwork.
✨Show Your Passion for Sports
The ideal candidate should have a keen interest and knowledge of sports. Be prepared to share your passion for sports and how it relates to the role. This could include discussing your favorite sports, teams, or any relevant experiences that showcase your enthusiasm.
