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- Tasks: Ensure safety and security in a retail store while patrolling and monitoring entry points.
- Company: BardWood Support Services, a recruitment specialist in the UK facilities industry since 2015.
- Benefits: Enjoy perks like company-funded SIA License renewal, cycle to work scheme, and private medical cover.
- Why this job: Join a supportive team with opportunities for growth and a focus on employee well-being.
- Qualifications: Must have an SIA License, a valid driver's license, and a checkable work history.
- Other info: Full-time role with a unique 4 on 4 off shift pattern; must be physically fit.
The predicted salary is between 26500 - 37000 £ per year.
About the role
- Pay Rate – £12.76
- Location – Moseley
- Shift Timings – Full time, 40 hours a week, 4 on 4 off, may be required to cover another store in Birmingham when needed
- Must have a drivers license and have a vehicle!
You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.
What will you get in return?
- Company-funded SIA License renewal.
- Cycle to work scheme.
- Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
- Salary finance loans and monthly advances.
- Vouchers across various retailers such as Sainsbury's, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
- Save as you earn.
- Life cover.
- Private medical cover.
- Childcare vouchers.
- Private pensions.
- Fantastic opportunity to join an evolving family.
Your main responsibilities may include:
- Patrolling the Retail Store Premises.
- Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
- Confidently calling for help in emergency situations and operating theft-detecting devices.
- Effectively dealing with large crowds and building positive customer relations.
To succeed in this role, you will need the following:
- SIA License.
- 5-year checkable work/career history.
- Experience in a similar role, would be an advantage.
- Physically fit to undertake given tasks.
- Possess the ability to work under pressure.
About our company
At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.
Support officer employer: Bardwood Support Services Limited
Contact Detail:
Bardwood Support Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support officer
✨Tip Number 1
Familiarise yourself with the specific safety and security protocols relevant to retail environments. Understanding these procedures will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of BardWood Support Services. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios related to crowd control and emergency situations, as these are key aspects of the support officer role.
✨Tip Number 4
Showcase your physical fitness and ability to work under pressure by sharing relevant experiences from previous jobs or activities. This will reassure the hiring team that you can handle the demands of the role effectively.
We think you need these skills to ace Support officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in security or support roles. Emphasise any previous work that involved patrolling, crowd management, or emergency response.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences make you a great fit for the Support Officer role.
Highlight Your SIA License: Since having an SIA License is crucial for this position, ensure it is prominently mentioned in both your CV and cover letter. If you have any additional certifications, include those as well.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and the ability to work under pressure. These are essential for building positive customer relations and handling emergencies.
How to prepare for a job interview at Bardwood Support Services Limited
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Support Officer. Familiarise yourself with tasks like patrolling, investigating disturbances, and managing crowds. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Highlight Relevant Experience
If you've worked in a similar role before, be ready to discuss your experiences. Share specific examples of how you've handled emergencies or built positive relationships with customers, as this will show your capability for the job.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet. Employers want to see that you can remain calm under pressure and effectively deal with unexpected situations, so have a few examples ready.
✨Show Your Commitment to Safety
Since the role involves ensuring safety and security, express your understanding of the importance of these aspects. Mention any relevant training or certifications, like your SIA License, to reinforce your commitment to maintaining a safe environment.
