Support officer

Support officer

Peterborough Full-Time 26500 - 37000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security in a retail environment while patrolling and monitoring entry points.
  • Company: BardWood Support Services has been a leading recruitment specialist in the UK facilities industry since 2015.
  • Benefits: Enjoy perks like company-funded SIA License renewal, cycle to work scheme, and private medical cover.
  • Why this job: Join a supportive team with opportunities for growth and a focus on employee well-being.
  • Qualifications: Must have an SIA License, a valid driver's license, and a checkable work history.
  • Other info: This role requires a commitment to transfer to a permanent position after 12 weeks.

The predicted salary is between 26500 - 37000 Β£ per year.

About the role

Pay Rate – Β£12.76

Location – Peterborough

Shift Timings – 40 Hours a week, various shifts, able to cover the area

Must have a drivers license and have a vehicle!

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

  • Company-funded SIA License renewal.
  • Cycle to work scheme.
  • Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
  • Salary finance loans and monthly advances.
  • Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
  • Save as you earn.
  • Life cover.
  • Private medical cover.
  • Childcare vouchers.
  • Private pensions.

Fantastic opportunity to join an evolving family.

Your main responsibilities may include:

  • Patrolling the Retail Store Premises.
  • Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
  • Confidently calling for help in emergency situations and operating theft-detecting devices.
  • Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:

  • SIA License.
  • 5-year checkable work/career history.
  • Experience in a similar role, would be an advantage.
  • Physically fit to undertake given tasks.
  • Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Support officer employer: Bardwood Support Services Limited

BardWood Support Services is an exceptional employer located in Peterborough, offering a supportive work culture that prioritises employee well-being and growth. With benefits such as company-funded SIA License renewal, private medical cover, and a cycle to work scheme, employees are encouraged to thrive both personally and professionally. Join a dynamic team where your contributions are valued, and enjoy the unique opportunity to develop your career in a family-oriented environment.
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Contact Detail:

Bardwood Support Services Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Support officer

✨Tip Number 1

Familiarise yourself with the retail environment and the specific challenges it faces. Understanding the dynamics of a busy store will help you demonstrate your awareness of the role's demands during any discussions.

✨Tip Number 2

Highlight your experience in handling emergency situations or crowd control. Be ready to share specific examples that showcase your ability to remain calm under pressure, as this is crucial for a Support Officer.

✨Tip Number 3

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.

✨Tip Number 4

Make sure to emphasise your physical fitness and readiness to undertake the tasks required. Being able to demonstrate your capability to patrol and manage security effectively will set you apart from other candidates.

We think you need these skills to ace Support officer

Strong Communication Skills
Conflict Resolution
Customer Service Skills
Attention to Detail
Physical Fitness
Ability to Work Under Pressure
Emergency Response Skills
Patrolling and Surveillance Techniques
Teamwork and Collaboration
Time Management
Problem-Solving Skills
Knowledge of Safety Regulations
Experience with Theft-Detecting Devices
Adaptability to Various Shifts

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience, especially in security or support roles. Emphasise any previous work that involved patrolling, crowd management, or emergency response.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences make you a great fit for the role of Support Officer.

Highlight Your SIA License: Since an SIA License is a requirement, mention it prominently in your application. If you have any additional certifications or training related to security, include those as well.

Showcase Your People Skills: In your application, provide examples of how you've successfully built positive relationships with customers or colleagues in past roles. This will demonstrate your ability to handle large crowds and maintain a safe environment.

How to prepare for a job interview at Bardwood Support Services Limited

✨Know the Role Inside Out

Make sure you understand the responsibilities of a Support Officer. Familiarise yourself with tasks like patrolling, investigating disturbances, and managing crowds. This will help you answer questions confidently and demonstrate your suitability for the role.

✨Highlight Relevant Experience

If you've worked in a similar role before, be ready to discuss your experiences. Share specific examples of how you've handled emergencies or maintained safety in previous positions. This will show that you have the skills needed for the job.

✨Demonstrate Your People Skills

As a Support Officer, building positive relationships with customers is key. Prepare to talk about how you've successfully interacted with the public in past roles. Show that you can remain calm and professional under pressure.

✨Prepare Questions for Them

Interviews are a two-way street. Think of insightful questions to ask about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Support officer
Bardwood Support Services Limited
Location: Peterborough
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