Senior Technical Engagement Manager

Job Title: Senior Client Technical Manager – Delegated Underwriting Entity: Delegates Risk Solutions Location London/Hybrid – 3 days in the office Consilium, part of the Aventum Group, is an established Lloyd’s of London Broker that embodies a culture of inspiration and innovation. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives innovation, and continuous improvement keeps us ahead in a rapidly evolving industry. Our shared commitment is to revolutionise insurance for the better, one day at a time. By empowering people across the Group to develop their careers, advance within the Group, and embrace new challenges, we build an environment where growth and learning never stop. Our competitive benefits package, offered via a flexible benefits platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs and support their unique goals and ambitions. The Senior Delegated Authority Technical Manager oversees the technical aspects of delegated authority agreements between the company and third-party insurers, brokers, and other partners. This includes managing the implementation, governance, and performance of delegated authority arrangements, ensuring compliance with industry regulations and internal standards, and supporting the development of strategic improvements within the delegated authority operation. Oversee the review, negotiation, and implementation of delegated authority agreements, ensuring that contracts are aligned with business objectives and regulatory requirements. Provide technical support and expert advice to internal teams on delegated authority matters, such as underwriting, compliance, and claims. Provide coaching and mentoring to junior team members, supporting their professional development in delegated authority processes, risk management and regulatory compliance Using internal and external tools to ensure documentation contains the correct clauses, conditions, taxes, etc, for that jurisdiction. Support the development of training materials and workshops to ensure that internal stakeholders are educated on best practices for delegated authority arrangements Assist client services executives and IBA in resolving issues relating to the markets or clients\’ payments. As needed, provide ad hoc support to the Team Lead and other team members. Understanding of underwriting, claims processes and risk management. At least 5 A-C Grade GCSE (or equivalent) including English and Math’s Leadership experience with the ability to manage and collaborate with various departments, fostering a culture of continuous improvement and high performance. Strong analytical skills, with experience in identifying trends, driving performance, and resolving issues. Adaptable and flexible in response to a fast-paced, evolving industry landscape Experience in managing projects and initiatives (not essential) Management Duties We understand the need for flexibility, so we work in a hybrid model.