Transport Team Leader

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The Operations team are currently recruiting for a Transport Team Leader to join the Fishergate site, based in Norwich. This role is on a Double Days Shift Pattern. The successful applicant will need to demonstrate full flexibility in terms of shift patterns and work areas within the operations function. Previous experience working within a factory/operations environment or working shifts will be an advantage.  Full training will be provided to develop the necessary skills for this role. Main Purpose of Job Working supervisor position with approximately 50% of working week to be spent on loading/unloading vehicles and managing the movement of incoming vehicles and deliveries in line with Company health and safety and operational standards.  The remaining 50% is allocated to supervisory duties including ensuring team members follow the appropriate standards and organising and planning their work. Providing necessary site Health and Safety instruction to arriving drivers and other visitors. Oversee the activity/movement of all drivers (LGV and Forklift Truck) during their time onsite to ensure they adhere to site H&S rules. Organise the work of a small team of Forklift Drivers, allocating specific vehicles to load/unload. Manning the Despatch office as required signing in visiting tradespeople and contractors and accepting general incoming deliveries. Advising drivers of allocated loading bay and acting as banksman in line with safety procedures. Update computerised Company planning system as loads are completed – recording relevant vehicle details and any issues. Liaising with haulier partner to call down vehicles, additional pallets and raw materials to support production activities. Liaising with Operations Team and providing details of stock held, loads complete and any developing issues Leading Continuous Improvement projects to increase efficiency Qualifications (essential and desirable) Counterbalance Forklift license taken or refreshed in the last 3 years. Skills, Knowledge and Experience (essential and desirable) Health and safety focus IOSH trained. Knowledge of how the business operates from sales through to despatch. Strong people management skills Experience of managing to operational standards and key performance indicators Good organisational skills with an ability to manage workload and priorities of self and team. Excellent communication skills – verbal (face to face and telephone) and written (email) IT skills Ability to problem solve. Able to build effective relationships with colleagues and other external contacts. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job