Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate customer orders and ensure timely delivery of catering equipment.
- Company: Join Sprint Group, a leading supplier in commercial catering and refrigeration.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values hard work and fun while making an impact.
- Qualifications: Experience in a busy phone-based role and strong organisational skills required.
- Other info: Flexibility to work evenings and weekends is needed; full-time permanent position.
The predicted salary is between 30000 - 42000 £ per year.
About us: Sprint Group is one of the UK’s premier commercial catering and refrigeration equipment suppliers, installers, and service providers. We love what we do and are passionate about providing our customers with the best possible solutions and experiences. It’s a demanding industry, with time-critical deliverables, and no two days are the same. With partners that include some of the hottest new restaurants and many household names, we need someone we can depend on too!
We are looking for a confident self-starter, with a positive ‘can do’ attitude, to join our team as a Customer Solutions Coordinator; liaising with internal and external customers to ensure smooth delivery of equipment solutions, on-time, every time. Working as part of a small team, you must be efficient and effective, highly organized, tenacious, fun, not frightened of hard work, and going the extra mile should be instinctive.
Responsibilities:
- Processing customer orders to source and supply catering and refrigeration equipment
- Liaising with suppliers, project teams, and internal customers
- Quoting for new equipment in a timely manner
- Communicating with suppliers to obtain quotes and schedule delivery
- Coordinating engineers to install equipment
- Planning Sprint driver deliveries and routes daily
- Email and call handling
- General administration duties
Experience:
- Working in a busy telephone-based environment; answering calls and responding to emails
- Flexibility to work some evenings and weekends within the on-call rota
- Working with complex information
- Administrative experience gained in a fast-paced environment
- Ability to prioritise and manage a varied workload with conflicting priorities and tight deadlines
- Excellent literacy and numeracy
- Experienced Microsoft Office Suite user
- ERP Systems
- Order processing
- CRM systems
Job Types: Full-time, Permanent
Customer Solutions Coordinator employer: Sprint
Contact Detail:
Sprint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Coordinator
✨Tip Number 1
Familiarise yourself with the catering and refrigeration industry. Understanding the products and services offered by Sprint Group will help you speak confidently about their solutions during any discussions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously in previous roles. This will demonstrate your ability to handle the varied workload expected in this position.
✨Tip Number 3
Practice your communication skills, especially in a telephone-based environment. Being able to convey information clearly and effectively will be crucial when liaising with customers and suppliers.
✨Tip Number 4
Research common ERP and CRM systems used in the industry. Familiarity with these tools can give you an edge, as it shows you're proactive and ready to hit the ground running.
We think you need these skills to ace Customer Solutions Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Solutions Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, administration, and any roles involving order processing or CRM systems. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that demonstrate your ability to handle complex information, manage tight deadlines, and work effectively in a team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Customer Solutions Coordinator role.
How to prepare for a job interview at Sprint
✨Show Your Passion for Customer Solutions
Sprint Group values a passion for providing excellent customer experiences. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, demonstrating your commitment to delivering the best solutions.
✨Demonstrate Organisational Skills
As a Customer Solutions Coordinator, you'll need to juggle multiple tasks. Highlight your organisational skills by discussing specific tools or methods you use to manage your workload effectively, especially in fast-paced environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-time scenarios. Think of situations where you had to coordinate with suppliers or manage conflicting priorities, and be ready to explain your thought process and outcomes.
✨Familiarise Yourself with Relevant Software
Since the role requires experience with Microsoft Office Suite, ERP, and CRM systems, brush up on these tools before the interview. Being able to discuss your proficiency and how you've used these systems in past roles will give you an edge.
