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- Tasks: Lead global trading operations for TOPSHOP & TOPMAN, optimising online and offline sales.
- Company: Join iconic British fashion brands with 60 years of heritage, headquartered in London.
- Benefits: Enjoy employee discounts, personal development opportunities, and 25 days paid leave plus a celebration day.
- Why this job: Be part of a dynamic team driving growth and innovation in the fashion industry.
- Qualifications: Experience in international e-commerce, strong analytical skills, and proven leadership abilities required.
- Other info: Work closely with senior management and influence brand strategies in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
Job Title: Commercial Operator – TOPSHOP & TOPMAN
We are seeking a digitally focused Commercial operator to optimise the TOPSHOP & TOPMAN trading approach globally as the brands enter their next phase of growth. The role involves building the brands\’ trading calendar for core geographies, assessing the competitive landscape, and designing commercial actions to communicate our product and brand messages, thereby increasing full-price sales.
The role is based in our London HQ, reports directly to the Managing Director of TOPSHOP & TOPMAN, and works closely with the TSTM Product, Marketing, and Performance & Insights teams.
Responsibilities:
- Manage the global trading operations for Topshop and Topman across offline and online channels, including Topshop.com and ASOS.com.
- Collaborate with the Performance & Insights team to develop and monitor customer KPIs, sales, and profit metrics.
- Utilize a fashion and brand-driven mindset combined with a data-driven approach to define and analyze the global trading strategy.
- Adjust onsite navigation and content based on customer behavior and seasonality to optimize the customer experience and drive full-price sell-through.
- Work with the Customer & Marketing team to maximize ROI of marketing activities.
- Determine and implement regional merchandising, pricing, and promotional strategies.
- Provide insights on local market preferences to inform category planning and buying.
- Monitor and benchmark performance across all customer touchpoints and identify opportunities for improvement.
- Lead and develop teams, demonstrating strong cross-functional leadership and influencing skills.
About the Brands:
TOPSHOP and TOPMAN are iconic British fashion brands with 60 years of heritage, headquartered in London. They have over 2 million customers globally through the ASOS platform and generate approximately £200 million in sales. Their mission is to unlock the best of fashion for everyone, emphasizing creativity and innovation.
Future Initiatives:
Following a joint venture between ASOS and HEARTLAND in October 2024, ASOS is creating a dedicated, standalone cross-functional team for TOPSHOP and TOPMAN to unlock significant growth potential. The brands will benefit from ASOS\’s infrastructure and resources while maintaining creative independence. Over the next 12 months, the brands will expand their offline and online retail presence, including launching Topshop.com and establishing new wholesale partnerships.
Candidate Profile:
- Proactive, inquisitive, analytical, results-oriented, and experienced in data-driven decision-making.
- Strategic thinker with the ability to translate customer needs and commercial opportunities into actionable plans.
- Excellent communication and relationship-building skills, capable of influencing senior stakeholders.
- Proven experience in international e-commerce within a customer-focused, commercial leadership role, preferably in fashion.
- Deep understanding of trends, customer needs, and the competitive landscape.
- Hands-on operational expertise and proven ability to drive execution.
- Leadership experience in developing and inspiring teams.
- Exceptional presentation skills to communicate vision and progress effectively to senior management.
- Strong analytical and conceptual skills.
- Ability to work proactively in a fast-paced, dynamic environment.
What’s in it for you?
- Employee discount (including ASOS discount!)
- Opportunities for personal development through ASOS Develops
- Employee sample sales
- Access to LinkedIn Learning resources
- 25 days of paid annual leave plus an additional celebration day
- Discretionary performance-related bonus
- Private medical care
- Flexible benefits allowance to customize benefits or receive extra cash
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Contact Detail:
Votre Sommelier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOPSHOP/ TOPMAN - Head of Global Trade
✨Tip Number 1
Familiarise yourself with the latest trends in global fashion retail, especially those relevant to TOPSHOP and TOPMAN. Understanding their brand identity and how they position themselves in the market will help you articulate your vision for their trading strategy.
✨Tip Number 2
Network with professionals in the fashion e-commerce space, particularly those who have experience with international brands. Engaging with industry experts can provide insights into the competitive landscape and may even lead to valuable connections within the company.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data-driven decision-making to enhance trading strategies in previous roles. Highlighting your analytical skills and results-oriented mindset will demonstrate your fit for the role.
✨Tip Number 4
Showcase your leadership experience by preparing anecdotes that illustrate how you've successfully developed and inspired teams. This is crucial as the role involves leading cross-functional teams and influencing senior stakeholders.
We think you need these skills to ace TOPSHOP/ TOPMAN - Head of Global Trade
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Global Trade position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your experience in international e-commerce and commercial leadership, particularly in fashion. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for the brands and the fashion industry. Highlight your strategic thinking and data-driven decision-making abilities, and explain how you can contribute to the growth of TOPSHOP and TOPMAN.
Showcase Leadership Skills: Since the role involves leading teams, be sure to include examples of your leadership experience. Discuss how you've developed and inspired teams in the past, and how you plan to do so in this new role.
How to prepare for a job interview at Votre Sommelier
✨Showcase Your Analytical Skills
As the role requires a strong data-driven approach, be prepared to discuss your experience with analysing customer KPIs and sales metrics. Bring examples of how you've used data to inform trading strategies or improve performance in previous roles.
✨Demonstrate Your Fashion Knowledge
TOPSHOP and TOPMAN are iconic fashion brands, so it's crucial to show your understanding of current trends and customer preferences. Research recent collections and market movements to discuss how they could influence trading strategies.
✨Prepare for Cross-Functional Collaboration
This position involves working closely with various teams. Be ready to share examples of how you've successfully collaborated with marketing, product, or insights teams in the past, highlighting your communication and relationship-building skills.
✨Exhibit Leadership Qualities
Since the role includes leading and developing teams, prepare to discuss your leadership style and experiences. Share specific instances where you've inspired or guided a team towards achieving commercial goals.
