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- Tasks: Lead global trading strategy for TOPSHOP & TOPMAN, optimizing sales across online and offline channels.
- Company: Join iconic British fashion brands with 60 years of heritage, headquartered in London.
- Benefits: Enjoy employee discounts, personal development opportunities, flexible benefits, and 25 days paid leave.
- Why this job: Be part of a dynamic team driving growth and innovation in a fast-paced retail environment.
- Qualifications: Proven e-commerce experience, strong analytical skills, and exceptional leadership abilities required.
- Other info: Opportunity to influence senior stakeholders and shape the future of fashion retail.
The predicted salary is between 43200 - 72000 £ per year.
Job Title: Commercial Operator – TOPSHOP & TOPMAN
We are seeking a digitally focused Commercial operator to optimise the TOPSHOP & TOPMAN trading approach globally as the brands enter their next phase of growth. The role involves building the brands\’ trading calendar for core geographies, assessing the competitive landscape, and designing commercial actions to communicate our product and brand messages, thereby increasing full-price sales.
The role is based in our London HQ, reports directly to the Managing Director of TOPSHOP & TOPMAN, and works closely with the TSTM Product, Marketing, and Performance & Insights teams.
Responsibilities:
- Manage the global trading operations for Topshop and Topman across offline and online channels, including Topshop.com and ASOS.com.
- Collaborate with the Performance & Insights team to develop and monitor customer KPIs, sales, and profit metrics.
- Utilize a fashion and brand-driven mindset combined with a data-driven approach to define and analyze the global trading strategy.
- Adjust onsite navigation and content based on customer behavior and seasonality to optimize the customer experience and drive full-price sell-through.
- Work with the Customer & Marketing team to maximize ROI of marketing activities.
- Determine and implement regional merchandising, pricing, and promotional strategies.
- Provide insights on local market preferences to inform category planning and buying.
- Monitor and benchmark performance across all customer touchpoints and identify opportunities for improvement.
- Lead and develop teams, demonstrating strong cross-functional leadership and influencing skills.
About the Brands:
TOPSHOP and TOPMAN are iconic British fashion brands with 60 years of heritage, headquartered in London. They have over 2 million customers globally through the ASOS platform and generate approximately £200 million in sales. Their mission is to unlock the best of fashion for everyone, emphasizing creativity and innovation.
Future Initiatives:
Following a joint venture between ASOS and HEARTLAND in October 2024, ASOS is creating a dedicated, standalone cross-functional team for TOPSHOP and TOPMAN to unlock significant growth potential. The brands will benefit from ASOS\’s infrastructure and resources while maintaining creative independence. Over the next 12 months, the brands will expand their offline and online retail presence, including launching Topshop.com and establishing new wholesale partnerships.
Candidate Profile:
- Proactive, inquisitive, analytical, results-oriented, and experienced in data-driven decision-making.
- Strategic thinker with the ability to translate customer needs and commercial opportunities into actionable plans.
- Excellent communication and relationship-building skills, capable of influencing senior stakeholders.
- Proven experience in international e-commerce within a customer-focused, commercial leadership role, preferably in fashion.
- Deep understanding of trends, customer needs, and the competitive landscape.
- Hands-on operational expertise and proven ability to drive execution.
- Leadership experience in developing and inspiring teams.
- Exceptional presentation skills to communicate vision and progress effectively to senior management.
- Strong analytical and conceptual skills.
- Ability to work proactively in a fast-paced, dynamic environment.
What’s in it for you?
- Employee discount (including ASOS discount!)
- Opportunities for personal development through ASOS Develops
- Employee sample sales
- Access to LinkedIn Learning resources
- 25 days of paid annual leave plus an additional celebration day
- Discretionary performance-related bonus
- Private medical care
- Flexible benefits allowance to customize benefits or receive extra cash
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TOPSHOP/ TOPMAN - Head of Global Trade employer: Votre Sommelier
Contact Detail:
Votre Sommelier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOPSHOP/ TOPMAN - Head of Global Trade
✨Tip Number 1
Familiarize yourself with the latest trends in global e-commerce and fashion retail. Understanding the competitive landscape will help you speak confidently about how you can optimize TOPSHOP and TOPMAN's trading strategy.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive commercial decisions in previous roles. Be ready to discuss specific KPIs you've monitored and how they influenced your strategies.
✨Tip Number 3
Highlight your experience in cross-functional collaboration. Be prepared to share stories about how you've successfully worked with marketing, finance, and product teams to achieve common goals.
✨Tip Number 4
Demonstrate your leadership style by discussing how you've coached and developed teams in the past. Provide examples of how your leadership has led to improved performance and engagement among team members.
We think you need these skills to ace TOPSHOP/ TOPMAN - Head of Global Trade
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head of Global Trade position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your international e-commerce experience and any previous roles where you utilized data to drive decision-making. Be specific about your achievements in commercial leadership.
Showcase Analytical Skills: Demonstrate your analytical capabilities by providing examples of how you've used data to inform trading strategies or improve customer experiences in past roles. This will resonate well with the data-obsessed approach they are looking for.
Tailor Your Application: Customize your application materials to reflect the values and mission of TOPSHOP and TOPMAN. Mention your understanding of the fashion industry and how you can contribute to their growth strategy.
How to prepare for a job interview at Votre Sommelier
✨Show Your Data-Driven Mindset
Since the role emphasizes a data-obsessed approach, be prepared to discuss specific examples of how you've used data to inform trading strategies or improve sales performance. Highlight your analytical skills and how they have led to successful outcomes.
✨Demonstrate Strategic Thinking
Prepare to articulate your strategic commercial thinking. Discuss how you can translate customer needs into actionable plans that yield results. Use examples from your past experiences where you successfully identified opportunities and executed plans.
✨Highlight Your Leadership Skills
As a potential leader, it's crucial to showcase your experience in managing and developing teams. Share stories that illustrate your coaching style and how you've inspired others to achieve their goals, especially in a fast-paced environment.
✨Communicate Effectively
Strong communication is key for this role. Practice presenting your ideas clearly and concisely. Be ready to discuss how you've influenced senior stakeholders in previous roles and how you can bring that skill to TOPSHOP and TOPMAN.
