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- Tasks: Lead the sales team and manage daily store operations with passion and creativity.
- Company: Join AWWG, a global fashion group known for iconic brands like Hackett and Pepe Jeans.
- Benefits: Enjoy discounts, commissions, career growth, and access to exclusive perks and events.
- Why this job: Be part of a dynamic team that values creativity, quality, and customer experience.
- Qualifications: Two years of fashion retail experience, strong communication skills, and a positive attitude required.
- Other info: Opportunity for career progression from retail to corporate roles.
The predicted salary is between 24000 - 36000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for:
We are looking for a driven and passionate Assistant Store Manager to join our team!
Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running of the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.
Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores; to make this happen, we need you!
What we offer:
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
And many other benefits such as team building and engagement, cost-effective commuting options , free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIs, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements
What you need to succeed in this role
- Minimum two years of relevant experience in fashion retail.
- English speaker; other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communication skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.
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Assistant Store Manager - Hackett ICON O2 employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Hackett ICON O2
✨Tip Number 1
Familiarize yourself with Hackett's brand identity and heritage. Understanding the brand's story and values will help you convey that passion to your team and customers, making you a more compelling candidate.
✨Tip Number 2
Highlight your experience in team management and sales. Be prepared to discuss specific examples of how you've motivated a team or driven sales in your previous roles, as this aligns closely with the responsibilities of the Assistant Store Manager.
✨Tip Number 3
Showcase your customer service skills. Since building customer loyalty is key for this role, think of ways you've gone above and beyond for customers in the past and be ready to share those stories.
✨Tip Number 4
Prepare to discuss your approach to maintaining store operations. Familiarize yourself with inventory management and daily reporting processes, as these are crucial aspects of the Assistant Store Manager position.
We think you need these skills to ace Assistant Store Manager - Hackett ICON O2
Some tips for your application 🫡
Understand the Brand: Dive deep into Hackett's brand identity and values. Familiarize yourself with their heritage, product offerings, and customer experience philosophy to reflect this understanding in your application.
Highlight Relevant Experience: Emphasize your two years of relevant experience in fashion retail. Provide specific examples of how you've successfully managed teams, driven sales, and enhanced customer experiences in previous roles.
Showcase Your Skills: Demonstrate your amazing communication skills and team player attitude. Use concrete examples to illustrate how you connect with customers and support your colleagues in achieving commercial targets.
Craft a Tailored Cover Letter: Write a personalized cover letter that conveys your passion for the brand and your enthusiasm for the role. Make sure to mention how your values align with Hackett's commitment to creativity and quality.
How to prepare for a job interview at Hackett Ltd
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its heritage during the interview. Share specific examples of how you connect with the brand's values and how you can inspire your team to do the same.
✨Demonstrate Team Management Skills
Prepare to discuss your experience in managing a team. Highlight instances where you successfully motivated your colleagues, resolved conflicts, or improved team performance, as this role heavily focuses on team dynamics.
✨Emphasize Customer Experience
Be ready to talk about how you prioritize customer service. Share stories that illustrate your attention to detail and how you've built customer loyalty in previous roles, as this is crucial for the Assistant Store Manager position.
✨Know Your Numbers
Familiarize yourself with key performance indicators (KPIs) relevant to retail sales. Be prepared to discuss how you have contributed to achieving commercial targets in the past and how you plan to drive sales in this new role.
