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- Tasks: Lead the team to deliver an exceptional shopping experience and drive sales.
- Company: Join Hobbs, a brand known for its premium products and customer service excellence.
- Benefits: Enjoy competitive pay, flexible hours, and full training with ongoing support.
- Why this job: Be a brand ambassador and connect with customers while showcasing your styling expertise.
- Qualifications: Must be reliable, motivated, and possess excellent communication skills.
- Other info: This is a temporary position with a 12-hour work week.
The predicted salary is between 24000 - 36000 £ per year.
Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising efficiencies on the shop floor, assisting the wider in store management team in driving commercial growth in their store.
As a Supervisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer., * Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities
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Working in partnership with the instore team in delivering an inspirational picture of the TFG vision to maximise branch profitability in line with wider business objectives and promotional incentives
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Maintaining a commercial approach to role and operations, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged
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Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination
As a Supervisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools you succeed in your role within your store. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
Department
Retail
Advertising Salary
Competitive plus benefits
Vacancy Type
Temporary
Brand
Hobbs
Hours Per WeekHours Per Week:
12
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Home
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Supervisor – Leeds
Supervisor employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarize yourself with the latest trends in fashion and customer service. Being knowledgeable about current styles will help you connect with customers and provide them with tailored outfit suggestions, which is crucial for a Supervisor role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail-like setting. This will help you become more comfortable in a customer-facing environment, allowing you to confidently assist customers and promote products.
✨Tip Number 3
Showcase your adaptability by being open to feedback and learning from others. In a collaborative role like this, demonstrating that you can adjust your approach based on team dynamics will make you a strong candidate.
✨Tip Number 4
Research our brand values and mission. Understanding what we stand for will enable you to act as a true brand ambassador, ensuring that you align with our vision and contribute positively to the store's atmosphere.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Supervisor position. Understand the key responsibilities and qualities they are looking for, such as customer service excellence, teamwork, and commercial awareness.
Tailor Your CV: Customize your CV to highlight relevant experience in retail and customer service. Emphasize any previous roles where you demonstrated leadership, teamwork, and a strong customer focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to connect with customers. Use specific examples from your past experiences to illustrate how you can contribute to creating a first-class shopping experience.
Highlight Your Flexibility: In your application, mention your availability and willingness to work on a rota basis. Highlight any previous experience where you successfully managed shifting priorities in a fast-paced environment.
How to prepare for a job interview at TFG London
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a positive shopping experience for customers.
✨Demonstrate Your Teamwork Skills
Since the role involves collaborating with the in-store team, be prepared to discuss how you have successfully worked in teams before. Highlight instances where you contributed to achieving common goals or improved team dynamics.
✨Know the Brand Inside Out
Research the brand thoroughly before the interview. Familiarize yourself with their latest styles, products, and values. This knowledge will help you connect with the interviewers and show that you are genuinely interested in the role.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific customer scenarios or operational challenges. Practice your responses to demonstrate your problem-solving skills and ability to maintain a commercial approach in various situations.
