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For Companies At a Glance
- Tasks: Lead IT systems management and support, focusing on SharePoint migration and staff training.
- Company: Join a leading nonprofit making a real difference in UK communities.
- Benefits: Enjoy hybrid working, flexibility, and opportunities for career growth.
- Why this job: Make an impact with technology while supporting a meaningful cause in a collaborative environment.
- Qualifications: 3+ years of IT management experience, strong SharePoint skills, and excellent communication abilities.
- Other info: This role offers a mix of hands-on support and strategic planning.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about technology and driven by a desire to help others? An exciting opportunity has come up for an IT Manager to join a leading nonprofit organisation that is making a real difference across communities in the UK. This is a fantastic role for someone who is curious, proactive, and always looking to learn and support others while building a rewarding career in the nonprofit sector.
The Role
As the IT Manager, you'll take ownership of the organisation's IT systems (excluding Salesforce), supporting day-to-day operations while leading essential technology projects. You'll play a key role in managing a major SharePoint migration project, ensuring smooth transitions, enhancing how staff collaborate, and helping optimise their digital tools for the future. This is a mix of hands-on technical support, project leadership, and strategic planning - ideal for someone who enjoys making a real difference with technology.
- Providing first-line IT support and training to staff
- Managing IT infrastructure and Microsoft 365 environments
- Leading SharePoint migration projects, including:
- Planning and executing the move from on-premises servers to SharePoint Online with minimal disruption
- Preserving and managing metadata and tagging structures for compliance and content discoverability
- Migrating and implementing term stores, content types, and managed metadata fields
- Collaborating with stakeholders to define metadata requirements and optimise the user experience
- Using migration tools such as ShareGate, Metalogix, or AvePoint for analysis, mapping, and data transfer
- Working with external IT suppliers to ensure high-quality support and services
3+ years of IT management experience
- Strong experience with SharePoint Online, SharePoint Server (2013/2016/2019), and Microsoft 365
- A proven track record of successful SharePoint migrations
- Experience using SharePoint migration tools
- Excellent communication, stakeholder management, and project delivery skills
Impactful work - your expertise will directly support services that empower communities across the UK
Hybrid working - offering flexibility and work-life balance
Career growth - opportunities for learning, development, and meaningful projects
Information Technology Help Desk Manager employer: Henderson Scott
Contact Detail:
Henderson Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Help Desk Manager
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as ShareGate, Metalogix, and AvePoint. Having hands-on experience or even a basic understanding of these migration tools will set you apart during discussions.
✨Tip Number 2
Network with professionals in the nonprofit sector who have experience in IT management. Engaging with them on platforms like LinkedIn can provide insights into the organisation's culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences with SharePoint migrations in detail. Be ready to share specific challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and expertise.
✨Tip Number 4
Show your passion for the nonprofit sector by researching the organisation's mission and values. Tailoring your conversation to reflect how your skills can contribute to their goals will make a strong impression.
We think you need these skills to ace Information Technology Help Desk Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT management experience, particularly with SharePoint and Microsoft 365. Use specific examples of past projects, especially any successful SharePoint migrations you've led.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and helping others. Mention how your skills align with the nonprofit sector's mission and how you can contribute to their IT systems and projects.
Showcase Your Technical Skills: Clearly outline your technical skills related to IT support, project management, and SharePoint migration tools. Be specific about your experience with tools like ShareGate or Metalogix, as this will demonstrate your capability for the role.
Highlight Soft Skills: Don't forget to mention your communication and stakeholder management skills. These are crucial for the role, so provide examples of how you've successfully collaborated with teams or managed projects in the past.
How to prepare for a job interview at Henderson Scott
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology and how it can help others. Share examples of how you've used tech to solve problems or improve processes in previous roles, especially in a nonprofit context.
✨Demonstrate Project Management Skills
Be prepared to discuss your experience with managing IT projects, particularly SharePoint migrations. Highlight specific challenges you faced, how you overcame them, and the impact of your work on the organisation.
✨Highlight Communication and Collaboration
Since this role involves working with various stakeholders, emphasise your communication skills. Provide examples of how you've successfully collaborated with teams to achieve project goals and enhance user experiences.
✨Prepare for Technical Questions
Brush up on your knowledge of Microsoft 365 and SharePoint. Be ready to answer technical questions and discuss your hands-on experience with these platforms, including any migration tools you've used.
