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- Tasks: As a Parts Advisor, you'll order, check, and manage parts while delivering top-notch customer service.
- Company: Join Solution Automotive Recruitment, a trusted name in the UK Motor Trade since 1999.
- Benefits: Enjoy up to 27 days of holiday, pension scheme, life assurance, and staff discounts.
- Why this job: Work with prestige cars in a friendly team, enhancing your skills with in-house training.
- Qualifications: Experience in automotive retail, excellent communication skills, and a full clean driving license required.
- Other info: Monday to Friday hours with occasional Saturday mornings; uncapped earnings potential!
The predicted salary is between 23200 - 28800 £ per year.
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you’ll be dealing with a person, not just a consultant!
As a Parts Advisor, you will have experience working in a similar role in an automotive retail environment with a prestige brand.
Our clients parts advisors are excellent communicators with exceptional customer service skills, providing advice that customers can rely on and trust.
You will have excellent product and technical knowledge and a good understanding of Kerridge.
We will also expect you to be a team player who is continually focused on the needs of the customer, ensuring we deliver exceptional service.
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A full clean driving licence is essential.
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Ordering parts, checking parts, receiving parts and putting them into the system.
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Somebody well organised and comfortable speaking with suppliers.
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Prestige experience would be a distinct advantage, training is provided for all of our highly skilled workforce in-house and with the brand.
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Someone with a passion for customer service, and a desire for working with prestige cars in a great friendly team environment.
Basic – 29k
OTE – 32k (uncapped)
Working hours/days:
Monday – Friday – 8:00am – 5.00pm (half hour lunch)
Saturday morning on a rota basis – 8:30am – 12:30pm (1 in 2)
Benefits:
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Up to 27 days holidays (based on length of service), plus 8 bank holidays
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Pension scheme
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Life assurance cover
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Employee reward & recognition schemes
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Staff discounts
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Subsidised prestige car scheme for employees
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Staff canteen
Parts Advisor employer: The Solution Automotive Ltd
Contact Detail:
The Solution Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Make sure to highlight your experience in the automotive retail environment, especially if you've worked with prestige brands. This will show that you understand the specific needs and expectations of this role.
✨Tip Number 2
Demonstrate your exceptional communication skills during any interactions. Being able to convey information clearly and effectively is crucial for a Parts Advisor, so practice articulating your thoughts before any discussions.
✨Tip Number 3
Familiarize yourself with Kerridge and other relevant systems. If you can showcase your technical knowledge and ability to navigate these tools, it will set you apart from other candidates.
✨Tip Number 4
Show your passion for customer service by preparing examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering exceptional service in this role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Parts Advisor. Highlight your experience in automotive retail, especially with prestige brands, and how it aligns with the job requirements.
Showcase Customer Service Skills: Emphasize your exceptional customer service skills in your application. Provide examples of how you've successfully assisted customers in the past, showcasing your ability to build trust and provide reliable advice.
Highlight Technical Knowledge: Mention your product and technical knowledge relevant to the automotive industry. If you have experience with Kerridge or similar systems, be sure to include that as well.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific skills and experiences that match the Parts Advisor role. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at The Solution Automotive Ltd
✨Showcase Your Automotive Knowledge
Make sure to highlight your experience in the automotive retail environment, especially with prestige brands. Be prepared to discuss specific products and technical knowledge that you possess, as this will demonstrate your expertise and reliability to potential employers.
✨Emphasize Customer Service Skills
Since exceptional customer service is a key requirement for the role, share examples of how you've successfully assisted customers in the past. Discuss any situations where you went above and beyond to ensure customer satisfaction, as this will show your passion for service.
✨Demonstrate Team Player Attitude
Talk about your ability to work collaboratively within a team. Provide examples of how you've contributed to a positive team environment and how you prioritize the needs of both customers and colleagues, which is essential for delivering exceptional service.
✨Prepare for Technical Questions
Be ready to answer questions related to Kerridge and the ordering and receiving of parts. Familiarize yourself with common processes and terminology used in the industry, as this will help you feel more confident and knowledgeable during the interview.
