Store Manager, Calvin Klein Underwear St Pancras

Design Your Future at PVH

About PVH

With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

About THE ROLE

Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.

The Store Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.

Responsibilities include:

• Partnering with the store management team to build on business opportunities and achieve Company standards/goals.
• Identifying opportunities and collaborating with others to grow the business or improve performance.
• Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Ensuring best practices for visual merchandising and standards for the sales floor and back room are executed.
• Communicating regularly with the buying team to ensure the correct stock levels are available.
• Analyzing store level reports and creating action plans to improve results.
• Communicating with staff daily on individual sales goals and other key performance indicators.
• Managing the manpower planning, recruitment, interviewing, hiring and orientation processes.
• Providing training and coaching for employees and ensuring documentation.
• Leading weekly management meetings and contributing to regional meetings.
• Making commitments and decisions on available information under changing conditions.
• Setting challenging but attainable goals with an emphasis on service quality and customer satisfaction.
• Coordinating appropriate action plans while considering consequences and budget decisions.
• Conveying clear ideas and goals, managing the implementation of those ideas and managing measurable results.
• Creating energy and excitement around shared goals and values.

About YOU

• Progressive retail experience.
• Previous store management experience in the service or retail industry.
• Extensive experience in connecting to consumers in a brand retailer.
• Previous retail operations, budgeting, planning and sales experience.
• Previous people management experience with conflict resolution skills.
• Effective communicator with the ability to cultivate belonging.
• Collaborative mindset that recognizes and celebrates contributions of others.
• Courageous in giving feedback that promotes positive change.
• Ability to adapt quickly and work with pace.
• Energetic presence on the shop floor that inspires trust.

About WHAT WE OFFER

At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life.

In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

DIVERSITY & EQUAL OPPORTUNITY

We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.