Associate Director - Data Solutions, Business Intelligence

Company description OVERVIEW Publicis Groupe is one of the world’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD Our clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3. Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we’ve invested in capabilities across these four imperatives our clients need to unlock growth. THE SPIRIT OF VIVA LA DIFFERENCE Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. Overview THE TEAM Data Solutions is a Groupe wide practice for the delivery of end-to-end Data and Reporting Solutions for our key Global Network Clients. Data Solutions works with key external and internal stakeholders to understand and analyse technical reporting requirements, define business rules for data ingestion, and lead the development of Publicis propriety data technology. ROLE SUMMARY Responsibilities Provide support managing client team relationships for some of Publicis Groupe’s major Global Network Clients, working collaboratively across the network. Act as support to Data Solutions team members providing leadership oversight on the global reporting solutions we deploy across our top accounts. Collaborating closely with essential Team Leads to enhance technical processes, developments, and communication among teams. Maintain relationship with Global Reporting Leads providing updates on solutions and expectation management. Work with Data Solutions account leads on top account to ensure solutions are being managed effectively. Guide Data Solutions team to offer top-notch service to client teams, integrating broader technical support to accomplish client objectives. Expert level and in-depth knowledge of systems, enabling effective problem-solving. Collaborating with internal and external stakeholders to comprehend requirements and transform them into actionable insights, including identifying process bottlenecks and implementing faster workarounds for projects. Ensuring broader team is maintaining data quality in Dashboards, alignment between source and platform, and coordinating across technical teams to guarantee end-to-end data accuracy. Leading and advising on the preparation of dashboard wireframes by Data Solutions team members for Client Team/Client, briefing the developers after sign-off is complete. Directing Data Solutions teams on testing and working with Technical teams to ensure they fulfil Client requirements. Troubleshooting errors on Dashboard, liaising with Technical teams through to completion. Qualifications Demonstrable experience within a data, development or operations role at Senior Manager level or above. Expert level in client management/consultative experience with both presenting and resolving issues. Excellent understanding of data and business intelligence technologies. Experience in a cross-functional team environment. Hands-on, problem-solving abilities – “can do” approach (someone who is a thinker and a doer). Extremely strong organisational skills, attention to detail and adherence to deadlines. Additional information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). #LI-NP1 #J-18808-Ljbffr