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- Tasks: Support individuals with disabilities in finding and maintaining employment.
- Company: Join CSG, a leading global provider of education and public sector services.
- Benefits: Enjoy 25 days holiday, flexible working, and a cycle to work scheme.
- Why this job: Make a real difference in people's lives while growing in a dynamic, inclusive environment.
- Qualifications: Strong communication skills and IT proficiency; experience with disadvantaged individuals is a plus.
- Other info: Enhanced DBS check required; we value diversity and encourage all backgrounds to apply.
The predicted salary is between 23600 - 31900 £ per year.
Salary: £27,642pa
Location: Hybrid/Field-Based (Across Kent and Medway)
Why Join CSG?
CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 33 trading brands, providing expertise ranging from HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships.
What You’ll Bring:
The Education People have an exciting opportunity for a self-motivated, driven and compassionate individual with a customer focused approach to work within the Supported Employment Service. The Supported Employment Service is a service committed to supporting and enabling individuals with disabilities and disadvantages to successfully enter and sustain paid employment, apprenticeships and internships. The successful candidate will need to be able to work flexibly, supporting the business need across Kent and Medway to meet students, clients, employers and attend and assist at meetings and events. Due to the nature of work being carried out, an Enhanced DBS check (provided by the Company) will be carried out, please consider this before submitting your application.
What You’ll Achieve:
- Provide one-to-one advice and support to individuals who are seeking employment and/or other opportunities and signpost them to other services where appropriate.
- Effectively assess individual needs, goals and milestones to ensure everyone accessing the service receives person-centred provision and develop action plans, monitoring individuals progress against those plans.
- Manage a significant caseload, understanding the skills, abilities, needs and vocational aspirations through use of a Vocational Profile and use this information to identify a good job match by assessing the skills required.
- Engage with prospective employers who will offer employment and other opportunities which match the skills, aspirations and needs of those using the service.
- Ensure jobs are evaluated and risk assessed, keeping up to date with safeguarding practices and procedures.
- Provide job coaching to assist individuals to perform their work responsibilities in such a way that fosters independence.
What we Offer:
- 25 days holiday (FTE)
- Cycle to work scheme
- Life assurance cover
- Access to Kent Rewards
- A culture of progression and development
- Flexible working arrangements
What We Require:
- Excellent communication skills both verbal and written.
- Proficient IT skills, particularly Microsoft Office packages.
- Ideally some experience delivering support via the SEQF or IPS model.
- Experience of working with individuals disadvantaged in the labour market in an enabling role is desirable but not essential.
- An understanding of the barriers individuals with a disability or disadvantage face in trying to access employment and the impact of social exclusion.
- Proven experience of managing a significant caseload whilst maintaining customer service standards.
About Commercial Services Group
Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally. CSG is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified individuals of all backgrounds. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
About The Education People
The Education People excels in delivering essential services that significantly impact the lives of children. With a team of specialists in various educational fields, they take pride in offering expert-driven services including early years and childcare, equality and inclusion, school improvement and professional development, ensuring comprehensive support for educational institutions.
Employment Support Officer employer: Commercial Services
Contact Detail:
Commercial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Support Officer
✨Tip Number 1
Familiarise yourself with the Supported Employment Service and its mission. Understanding the specific challenges faced by individuals with disabilities or disadvantages will help you connect better during interviews and demonstrate your commitment to their cause.
✨Tip Number 2
Network with professionals in the field of employment support. Attend local events or workshops related to disability employment services in Kent and Medway. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing caseloads and providing person-centred support. Be ready to share specific examples of how you've helped individuals achieve their employment goals, as this will showcase your practical skills and dedication.
✨Tip Number 4
Research CSG and The Education People thoroughly. Knowing their values, recent initiatives, and the impact of their work will allow you to tailor your responses in interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Employment Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Employment Support Officer. Focus on your communication skills, IT proficiency, and any experience working with disadvantaged individuals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with disabilities and disadvantages. Mention specific examples of how you've helped others in similar roles and express your understanding of the barriers they face.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed a caseload or provided one-to-one support. If you have experience with the SEQF or IPS model, be sure to mention it as it is highly relevant to this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Commercial Services
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Employment Support Officer. Familiarise yourself with the Supported Employment Service and how it helps individuals with disabilities and disadvantages. This will allow you to demonstrate your knowledge and passion during the interview.
✨Showcase Your Communication Skills
Since excellent communication skills are crucial for this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Be ready to discuss how you can adapt your communication style to meet the needs of diverse individuals.
✨Demonstrate Empathy and Understanding
The role requires a compassionate approach. Think of instances where you've supported someone facing challenges, particularly in employment contexts. Highlight your understanding of the barriers faced by individuals with disabilities and how you can help them overcome these obstacles.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the organisation. Ask about the team dynamics, the types of clients you'll be working with, or how success is measured in the position. This not only gives you valuable insights but also demonstrates your proactive attitude.
