Customer Service

Customer Service

Harrogate Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of our prestigious office, greeting guests and managing inquiries.
  • Company: Join a highly respected managed office building in the heart of Crewe.
  • Benefits: Enjoy free parking, weekly pay, paid training, and a flexible temporary schedule.
  • Why this job: Perfect for those who love customer service and want to work with a great team.
  • Qualifications: Experience in hospitality or customer service is a must; previous reception experience is a plus.
  • Other info: This is a temporary role starting next week, ideal for students or those seeking flexible work.

Are you looking for your next reception role? Do you have a passion for providing excellent customer service? We have an exciting opportunity to work on reception in a highly prestigious managed office building in the centre of Crewe. This role offers free parking, weekly pay, paid training and and the chance to work with a great team. This is a flexible temporary role starting next week. If you are looking for temporary work and/ or have a background in hospitalty, we would love to hear from you. What you will be doing on Reception, in this Front of House role? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors – greeting them on arrival and handling their enquiriesAnswering and directing phone calls. Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requestsAdditional ad hoc reception duties as they arise What experience do you require for this Receptionist Front of House role? A background in hospitality, Front of House or within a customer-oriented business Previous experience in reception or hosting events Excellent communication skills Strong customer service and well organisedWhat you will LOVE about the role of Front of House/ Reception role? Work hours: Monday – Friday 8 am to 5pm Pay rat e GBP12.02p/h Weekly pay Holiday pay Free parking Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven\’t been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Customer Service employer: Jobwise Ltd

Join our dynamic team in the heart of Crewe, where we prioritize exceptional customer service and a supportive work environment. As an employer, we offer flexible temporary roles with benefits such as free parking, weekly pay, and paid training, ensuring you have the resources to thrive. Experience a collaborative culture that values your growth and provides opportunities to enhance your skills while working in a prestigious managed office building.
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Contact Detail:

Jobwise Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service

✨Tip Number 1

Make sure to highlight your customer service skills during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, especially in hospitality or reception settings.

✨Tip Number 2

Familiarize yourself with common reception tasks and responsibilities. Being able to discuss how you would handle phone calls, manage bookings, and greet guests will show that you're prepared for the role.

✨Tip Number 3

Demonstrate your flexibility and adaptability. Since this is a temporary role with varying assignments, emphasize your ability to quickly adjust to different situations and work environments.

✨Tip Number 4

Show enthusiasm for the company and the role. Research StudySmarter and express why you want to be part of our team, highlighting your passion for providing excellent customer service.

We think you need these skills to ace Customer Service

Excellent Communication Skills
Customer Service Orientation
Reception Management
Phone Etiquette
Organizational Skills
Time Management
Problem-Solving Skills
Attention to Detail
Multitasking Abilities
Event Coordination
Team Collaboration
Adaptability
Hospitality Experience
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure to highlight your experience in hospitality and customer service. Emphasize any previous roles where you managed reception duties or provided excellent service to guests.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've excelled in similar roles and how you can contribute to the team at the prestigious office building.

Highlight Relevant Skills: In your application, focus on skills such as communication, organization, and multitasking. These are crucial for managing reception duties and ensuring a seamless experience for guests.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as attention to detail is key in a customer-facing role.

How to prepare for a job interview at Jobwise Ltd

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences in hospitality or customer-oriented roles that highlight your commitment to helping others.

✨Demonstrate Your Communication Skills

As a receptionist, clear communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you handle inquiries and direct calls effectively.

✨Highlight Your Organizational Abilities

Discuss your experience with managing multiple tasks, such as conference room bookings and catering requests. Provide examples of how you've successfully organized events or handled busy reception areas in the past.

✨Prepare for Common Reception Scenarios

Think about common situations you might face on the job, like dealing with difficult guests or managing unexpected changes. Prepare responses that showcase your problem-solving skills and ability to remain calm under pressure.

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