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- Tasks: Be the friendly face at reception, greeting guests and managing enquiries.
- Company: Join a prestigious managed office building in the heart of Crewe.
- Benefits: Enjoy free parking, weekly pay, and paid training in a flexible role.
- Why this job: Perfect for those who love customer service and want to work in a vibrant team.
- Qualifications: Experience in hospitality or customer service is a must; excellent communication skills are key.
- Other info: This is a temporary role with varied assignments, starting next week!
Are you looking for your next reception role? Do you have a passion for providing excellent customer service? We have an exciting opportunity to work on reception in a highly prestigious managed office building in the centre of Crewe. This role offers free parking, weekly pay, paid training and and the chance to work with a great team. This is a flexible temporary role starting next week. If you are looking for temporary work and/ or have a background in hospitalty, we would love to hear from you. What you will be doing on Reception, in this Front of House role? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors – greeting them on arrival and handling their enquiriesAnswering and directing phone calls. Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requestsAdditional ad hoc reception duties as they arise What experience do you require for this Receptionist Front of House role? A background in hospitality, Front of House or within a customer-oriented business Previous experience in reception or hosting events Excellent communication skills Strong customer service and well organisedWhat you will LOVE about the role of Front of House/ Reception role? Work hours: Monday – Friday 8 am to 5pm Pay rat e GBP12.02p/h Weekly pay Holiday pay Free parking Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven\’t been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database
Contact Detail:
Jobwise Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Make sure to highlight your customer service experience during any conversations you have. Whether it's in a casual chat or a more formal interview, sharing specific examples of how you've gone above and beyond for customers can really set you apart.
✨Tip Number 2
Familiarise yourself with the company and its values before any discussions. Knowing what they stand for and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves greeting guests and handling enquiries, being articulate and friendly is key. Consider doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what the hiring managers are looking for, which can give you an edge when applying through our website.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality or customer service. Emphasise any relevant roles where you provided excellent customer support, as this is crucial for the reception position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've excelled in previous roles and how you can contribute to the team at the managed office building.
Highlight Communication Skills: In your application, stress your communication skills. Provide examples of how you've effectively handled enquiries or resolved issues in past roles, as this will be key in a Front of House position.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your CV through our website and double-check that all required information is included to avoid any delays in processing your application.
How to prepare for a job interview at Jobwise Ltd
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service or hospitality. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Prepare for Common Reception Scenarios
Think about typical scenarios you might face on reception, such as managing phone calls or greeting guests. Practise your responses to these situations so you can demonstrate your readiness during the interview.
✨Demonstrate Excellent Communication
Since communication is key in this role, be clear and concise in your answers. Show that you can listen actively and respond appropriately, which will reflect your ability to handle guest enquiries effectively.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations, making you a more informed candidate.
