Customer Service Administrator

Do you have great customer service skills and sales administrator experience? We have an exciting opportunity to join one of our clients, a globally recognised brand and one of the worlds market leaders in packaging technology. With a family feel and supportive working environment, they are looking for a new addition to their team. Our client is committed to innovation, a sustainable business model and service leadership. As a Customer Service Administrator, you will be coordinating customer purchase orders, updating the business ERP system, answering customer queries, preparing and issuing export documentation and liaising with relevant departments. Hours: 37.5 hours a week, Mon – Fri 9am-5pm Benefits package for a Customer Service Administrator * 25 days annual leave + bank holidays * Life assurance and pension scheme * Company sick pay * Occupational health nurse and eye tests * My shop – discount platform * Free Parking Key responsibilities of a Customer Service Administrator * Processing and coordinating customer purchase orders * Customer enquiries via phone and email * Updating the business ERP system to ensure accurate price lists * Obtaining freight quotations and liaising with freight forwarders to coordinate customer shipments * Preparing and issuing export documentation Key skills and experience required for a Customer Service Administrator * Excellent customer service experience with your own customer base * Proficient in the use of Microsoft Office applications * Experience using SAP or other ERP systems * Knowledge of export documentation If you have the required experience and are looking for an opportunity within a company that will add value to you, then please apply now