Trainee Claims Handler - Insurance
Trainee Claims Handler - Insurance

Trainee Claims Handler - Insurance

England Full-Time Home office possible
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At a Glance

  • Tasks: Handle credit hire claims and communicate with various stakeholders.
  • Company: Join a cutting-edge InsurTech firm revolutionising the claims industry.
  • Benefits: Enjoy a fully remote role with top-notch tech support and a friendly team.
  • Why this job: Be part of a dynamic team with opportunities for growth and impact in the insurance sector.
  • Qualifications: Previous experience in credit hire claims and strong communication skills are essential.
  • Other info: Work independently while receiving ample support from a collaborative team.

Credit Hire Claims Handler (Home-Based) Leading InsurTech Firm

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head. This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Credit Hire Claims Handler to join the team. It is essential that you have previous experience within Credit Hire claims and just as importantly, you will have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA). Experience with commercial vehicles would certainly add weight to your application.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!). As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

Trainee Claims Handler - Insurance employer: Aston Charles Ltd

As a leading InsurTech firm, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive in a fully home-based environment. With cutting-edge technology at your fingertips and a supportive team ready to assist, you will have the opportunity to grow your career within a rapidly evolving industry, all while enjoying the flexibility of remote work. Join us to be part of a forward-thinking company that values your contributions and offers numerous pathways for professional development.
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Contact Detail:

Aston Charles Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee Claims Handler - Insurance

✨Tip Number 1

Familiarise yourself with the latest trends in the InsurTech industry. Understanding how technology is reshaping claims handling will not only impress during interviews but also show your genuine interest in the field.

✨Tip Number 2

Network with professionals already working in the insurance and claims handling sectors. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals for the role.

✨Tip Number 3

Prepare to discuss specific scenarios where you've successfully handled difficult conversations or built rapport with clients. This will demonstrate your communication skills and ability to empathise, which are crucial for this role.

✨Tip Number 4

Research the company’s partnerships with MGAs and understand their business models. Being knowledgeable about their operations will help you stand out as a candidate who is ready to contribute from day one.

We think you need these skills to ace Trainee Claims Handler - Insurance

Credit Hire Claims Experience
Insurance Industry Knowledge
Communication Skills
Rapport Building
Empathy
Problem-Solving Skills
Attention to Detail
Self-Motivation
Time Management
Stakeholder Management
Commercial Vehicle Knowledge
Adaptability
Negotiation Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience in Credit Hire claims and any relevant roles within insurance companies or TPAs. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this InsurTech firm. Emphasise your ability to work independently in a home-based role and your excellent communication skills, especially in handling difficult conversations.

Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as rapport building, empathy, and the ability to manage diverse stakeholders. Provide examples of how you've successfully used these skills in past positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the insurance industry.

How to prepare for a job interview at Aston Charles Ltd

✨Showcase Your Experience

Make sure to highlight your previous experience in Credit Hire claims during the interview. Be prepared to discuss specific cases you've handled and how you navigated challenges, as this will demonstrate your expertise and suitability for the role.

✨Demonstrate Communication Skills

Since you'll be dealing with various stakeholders, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and empathetically, especially when discussing difficult topics, to show that you can build rapport effectively.

✨Emphasise Self-Motivation

As this is a home-based role, emphasise your ability to work independently. Share examples of how you've successfully managed your time and tasks without direct supervision, which will reassure them of your self-motivation and reliability.

✨Research the Company

Familiarise yourself with the InsurTech firm’s mission and values. Understanding their innovative approach to claims handling will allow you to align your answers with their goals, showing that you're genuinely interested in being part of their team.

Trainee Claims Handler - Insurance
Aston Charles Ltd
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