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- Tasks: Lead training and support for colleagues adopting new systems and processes.
- Company: Amplius is a leading social housing provider focused on tenant safety and sustainability.
- Benefits: Enjoy hybrid work, tailored training, and career progression opportunities.
- Why this job: Make a real impact in communities while growing your skills in a supportive environment.
- Qualifications: Strong IT knowledge and ability to engage stakeholders at all levels required.
- Other info: 12-month fixed-term contract with a salary up to £43,050 per annum.
The predicted salary is between 36000 - 48000 £ per year.
Up to £43,050 per annum
Hybrid, with a weekly presence in either our Rushden, Peterborough, Boston or Milton Keynes office
Temporary, Full Time
At Amplius, we're on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.
In our User and Adoption Training Lead role, you'll be supporting colleagues with the adoption of our systems and wider change, by leading on systems and process training/adoption aligned to our Transformation programmes.
Location: Hybrid, with a weekly presence in either our Rushden, Peterborough, Boston or Milton Keynes office
Salary: Up to £42,000 per year
Contract: 12-month fixed-term contract
Your week: 36.25 hours p/week (9am 5.15pm Monday to Friday, with 1-hour lunch)
Snapshot of your role:
- Supporting projects and operational teams with the embedding of technology and process changes across Amplius.
- Work with the Learning & Development team to conduct Training Needs analysis, to deliver an agreed standard of training.
- Provide user support and assistance to colleagues as they adopt the new technology or processes, working alongside operational IT and service specific teams to ensure changes are embedded as designed.
- Lead on the creation and maintenance of learning materials, working with the project teams to maximise the uptake of our learning tools.
- Provide specialist support to the project team(s) in defining and assessing business readiness for project go live as well as Health Checks through project lifecycle.
Your toolkit for success:
- The ability to engage stakeholders across all levels.
- To be able to deliver a full life cycle of training and adoption, from creation of training materials to delivery and review.
- Strong, well-rounded IT systems knowledge.
- Sound understanding of how a multi-faceted organisation flows from one area to another, and how best to support the needs.
Why join Amplius?
- Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.
- Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.
- We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.
Perks of working at Amplius:
As we navigate this transitional period and work towards developing the colleague benefits we will offer as Amplius, we want to reassure colleagues applying for internal vacancies that there will be no changes to their current benefits if they are successful in securing a new role. Successful colleagues will receive the salary associated with their new role, but all other legacy terms and benefits will remain unchanged (including holiday, pension and car allowance provision, for example, which will remain consistent with your legacy benefit entitlement).
The important stuff:
- We're dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.
- We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
- We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Have any questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums!
The Company:
Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Contact Detail:
Amplius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Adoption and Training Lead
✨Tip Number 1
Familiarise yourself with Amplius' mission and values. Understanding their focus on tenant safety, sustainability, and community impact will help you align your approach during interviews and discussions, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Amplius. Engaging with them can provide insights into the company culture and expectations for the User Adoption and Training Lead role, which can be invaluable in tailoring your conversations during the application process.
✨Tip Number 3
Prepare to discuss your experience with training needs analysis and user support. Be ready to share specific examples of how you've successfully led training initiatives or supported colleagues in adopting new technologies, as this is a key aspect of the role.
✨Tip Number 4
Research the latest trends in user adoption and training methodologies. Being knowledgeable about current best practices will not only impress during interviews but also demonstrate your commitment to continuous improvement in the field.
We think you need these skills to ace User Adoption and Training Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the User Adoption and Training Lead position. Understand the key responsibilities and required skills, such as stakeholder engagement and training delivery.
Tailor Your CV: Customise your CV to highlight relevant experience in user training, IT systems knowledge, and project support. Use specific examples that demonstrate your ability to lead training initiatives and engage with various stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the mission of Amplius. Emphasise your passion for social housing and how your skills can contribute to their goals of tenant safety and sustainability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Amplius
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the User Adoption and Training Lead. Familiarise yourself with the key tasks such as conducting training needs analysis and creating learning materials, so you can discuss how your experience aligns with these requirements.
✨Showcase Your Stakeholder Engagement Skills
Since the role requires engaging stakeholders at all levels, prepare examples from your past experiences where you've successfully communicated and collaborated with diverse teams. Highlight how you managed to get buy-in for new processes or technologies.
✨Demonstrate IT Systems Knowledge
Be ready to discuss your familiarity with various IT systems and how they integrate within an organisation. You might want to mention specific tools or software you've used in previous roles that could be relevant to Amplius's operations.
✨Prepare Questions About Company Culture
Amplius values growth and community impact, so come prepared with questions that reflect your interest in their mission and culture. This shows that you're not just interested in the role, but also in contributing positively to the organisation's goals.
