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- Tasks: Engage with customers and promote exceptional service in-store.
- Company: Moss is a menswear brand with over 170 years of tailoring expertise.
- Benefits: Enjoy a collaborative work environment and opportunities for personal growth.
- Why this job: Be a Brand Ambassador and make a positive impact on customer experiences.
- Qualifications: No specific experience required, just a passion for customer service.
- Other info: Join a team that values creativity, trust, and sustainability.
The predicted salary is between 21600 - 36000 £ per year.
Job Description About Us: 24 Hours Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and …
Sales Associate employer: Moss
Contact Detail:
Moss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarize yourself with Moss's brand values and mission. Understanding their commitment to sustainability and customer experience will help you align your approach during the interview, showcasing how you can contribute to their vision.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to provide excellent customer service. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role of a Brand Ambassador.
✨Tip Number 3
Showcase your teamwork skills by discussing how you've successfully collaborated with colleagues in previous roles. Moss values collaboration, so sharing specific instances where you worked well with others will make a strong impression.
✨Tip Number 4
Demonstrate your passion for fashion and tailoring. Being knowledgeable about current trends and having an appreciation for craftsmanship will help you connect with customers and embody the Moss brand effectively.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Moss and its values. Highlight your understanding of their vision and how you can contribute to their mission of styling individuals for moments that matter.
Showcase Customer Service Skills: Emphasize your experience in customer service. Provide specific examples of how you've gone above and beyond to ensure a positive customer experience, aligning with the role of a Brand Ambassador.
Tailor Your CV: Customize your CV to reflect relevant experiences and skills that match the job description. Focus on teamwork, creativity, and agility, as these are key competencies for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the brand and its commitment to sustainability and customer service excellence.
How to prepare for a job interview at Moss
✨Show Your Passion for Customer Service
As a Sales Associate, you'll be the face of the brand. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Your Knowledge of the Brand
Familiarize yourself with Moss's history, values, and product offerings. Being able to discuss their commitment to sustainability and craftsmanship will show that you're genuinely interested in the brand and its mission.
✨Highlight Your Teamwork Skills
Since collaboration is key at Moss, be prepared to discuss your experiences working in teams. Share specific instances where you contributed to a team's success or helped resolve conflicts, showcasing your ability to work well with others.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various customer scenarios. Practice responses that demonstrate your problem-solving skills and ability to adapt to different situations, reflecting the agility that Moss values.
