Lifestyle Manager (Chelsea)

This is a high-touch position with responsibilities similar to those of a Personal or Executive Assistant, but with a strong emphasis on luxury lifestyle support, discretion, and proactive day-to-day management for our Members. We are specifically seeking candidates with proven experience as a Personal Assistant or Executive Assistant, ideally within high-profile, fast-paced environments.

Who are you? You are a proactive, driven and highly organised individual with recent experience in a Lifestyle Manager, PA or EA role supporting high-net-worth or high-profile clients. You pride yourself on your discretion, your solutions-focused mindset, and your natural ability to manage multiple priorities with grace and precision. You thrive under pressure, maintain absolute confidentiality, and take pride in curating exceptional experiences for clients. You have meticulous attention to detail, instinctively going the extra mile and always trying to find the most perfect solutions for your clients.

The Role: We are seeking an experienced Lifestyle Manager to act as the primary point of contact for our members, delivering a truly bespoke, high-touch service. You will:

• Understand members’ preferences, needs and tastes to proactively suggest personalised lifestyle experiences and options.
• Coordinate all manner of lifestyle-related requests, from complex travel itineraries and fine dining reservations to private events, family activities, and high-end shopping needs.
• Represent the brand with professionalism, discretion, and absolute attention to detail.

Background & Skills:

• 2 - 4 years’ experience in a similar role (Lifestyle Manager, EA, PA, Travel Advisor) supporting HNW or high-profile clients.
• Must be based in London, UK.
• Deep knowledge and interest in luxury travel, fine dining, entertainment and wellness in the UK and abroad.
• Meticulous attention to detail is a must, especially in relation to spelling, dates, names and other important details.
• Proven discretion and experience handling confidential and sensitive matters.
• Excellent written and verbal communication.
• Confident working independently, taking initiative, and anticipating needs.
• Comfortable working under pressure and outside of regular hours, if needed.
• Confident in negotiation and client-facing interactions.
• Strong work ethic and willingness to go beyond a 9-5 mentality.
• Be resilient and provide effective solutions to issues that may arise.
• Proficient in Microsoft Word, PowerPoint, Canva and Monday.com.
• Ability to consistently adopt The V1 Club company tone, and ensure consistent presentation formats for email and all messaging platforms.
• Fluent in English; Spanish or German is a bonus but not necessary.

Typical Daily Duties:

• Management of travel requests such as hotels, holiday planning, flights, chauffeurs, trains, private jets, etc.
• Recommending and securing reservations for high-demand restaurants, nightlife, and VIP events.
• Researching, recommending and booking family-friendly or pet-friendly activities both locally and internationally.
• Dealing with personal shopping requests and providing gift idea suggestions.
• Arranging personal health & wellness appointments for members and their families.
• Engaging and overseeing outside contractors, service providers and suppliers.
• Recruitment and Management of temporary and/or permanent staff.
• Organising parties, dinners, and other special events.
• Dealing with any ad-hoc admin for members, such as paying bills, fines, etc.
• Protecting client privacy at all times, and working with discretion.

Please note, you may be required to be “on call” one weekend per month and must be available and willing to deal with any urgent requests when required out of hours.