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- Tasks: Be the friendly face for students, employees, and visitors at a top business school.
- Company: Join one of the most revered business schools in the world, located in central London.
- Benefits: Enjoy a full-time position with a competitive salary of £29,417.
- Why this job: Perfect for those who love helping others and thrive in a dynamic environment.
- Qualifications: Must have experience in delivering 5-star service in customer service or hospitality.
- Other info: This is a full-time role with no remote work options.
The predicted salary is between 23533 - 35200 £ per year.
We are currently recruiting for a Welcome Host for our front of house operation at one of the most revered business schools in the world. Based in central London The Welcome team will be there to provide a friendly face and a helping hand for the students employees and visitors. General duties include providing information taking ownership for contractors on site and the keys that are given out redirecting calls through a switchboard assisting with in house events and dealing with adhoc requests. Hours: 40 Hours Salary: 29417 Qualifications : Applicants must have a proven track record in delivering outstanding 5star service within either a customer service corporate or hospitality environment. We are looking for candidates who excel when dealing with people and for whom no request is too much. Remote Work : No Employment Type : Fulltime
Welcome Host employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host
✨Tip Number 1
Familiarize yourself with the business school's values and mission. This will help you align your approach to customer service with their expectations, showing that you are a great fit for their team.
✨Tip Number 2
Practice your communication skills, especially in handling various types of inquiries. Being able to respond confidently and clearly will demonstrate your ability to provide outstanding service.
✨Tip Number 3
Showcase your experience in hospitality or customer service during any interactions. Share specific examples of how you've gone above and beyond to assist customers in previous roles.
✨Tip Number 4
Be prepared to discuss how you handle stressful situations or difficult requests. Highlighting your problem-solving skills will illustrate your capability to thrive in a fast-paced environment.
We think you need these skills to ace Welcome Host
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Welcome Host position. Understand the key responsibilities and the type of service expected, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in customer service, corporate, or hospitality environments. Provide specific examples of how you've delivered outstanding service and handled requests effectively.
Showcase Your People Skills: Since the role requires excellent interpersonal skills, make sure to mention any relevant experiences where you excelled in dealing with people. This could include teamwork, conflict resolution, or event assistance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the institution. Use a friendly tone and express your commitment to providing a 5-star service, making it clear why you would be a great fit for the Welcome Host position.
How to prepare for a job interview at WSH Group
✨Show Your Customer Service Skills
Make sure to highlight your experience in delivering outstanding customer service. Share specific examples of how you've gone above and beyond for clients or customers in previous roles.
✨Demonstrate Your People Skills
Since the role involves interacting with students, employees, and visitors, be prepared to discuss how you handle different personalities and situations. Think of scenarios where you successfully resolved conflicts or made someone's day better.
✨Be Ready for Adhoc Requests
The job requires flexibility and the ability to handle unexpected requests. Prepare to discuss times when you had to think on your feet and how you managed those situations effectively.
✨Familiarize Yourself with the Institution
Research the business school and its values. Understanding their mission and culture will help you align your answers with what they are looking for in a Welcome Host.
