At a Glance
- Tasks: Welcome visitors, manage calls, organise meetings, and provide admin support.
- Company: Join a dynamic team focused on service excellence and client satisfaction.
- Benefits: Enjoy a friendly work environment with opportunities for personal growth.
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: Strong communication skills, attention to detail, and a professional appearance are essential.
- Other info: Flexible hours and a chance to develop your organisational skills.
The predicted salary is between 24000 - 36000 £ per year.
As the Front Desk Receptionist you will have a customer facing and varied role based on reception, but also lends itself to providing support to the wider business. The ideal candidate will present themselves well, have good communication skills and a helpful nature. This role is all about service excellence, whether it is greeting clients or answering the telephone. You will have an enthusiastic approach, where nothing is too much trouble.
Role Responsibility:
- Greet and welcome visitors to the office
- Answer telephone, screen and direct calls
- Manage room booking system and organise meetings
- Provide refreshments for externally attended meetings
- Receive, sort & distribute mail deliveries / collections
- Arrange courier collections using most cost-effective method determined
- Coordinate stationery orders and distribution
- Maintain a tidy and effective reception area
- Assist in the coordination of both client and internal events held at the office
- Report any facilities issues identified within the office and monitor their resolution
- Provide general administration and clerical support across the business
- Maintain the highest levels of client service while demonstrating a friendly and cooperative attitude
What we are looking for:
- Professional personal presentation
- Excellent telephone manner
- Strong communication skills, both written and verbal
- Effective interpersonal skills
- Good organisational skills and ability to prioritise
- Works well as part of team
- Flexible
- Strong attention to detail
- Self-motivated
- Enthusiastic, with good people skills
- Effective IT skills in Word, Excel and Outlook
Telephone Reception Administrator employer: Al Jazeera Media Network
Contact Detail:
Al Jazeera Media Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Reception Administrator
✨Tip Number 1
Make sure to showcase your excellent telephone manner during any phone interactions you have, whether it's with recruiters or networking contacts. This will demonstrate your ability to communicate effectively, which is crucial for the Telephone Reception Administrator role.
✨Tip Number 2
Highlight your organisational skills by discussing any relevant experiences where you've managed multiple tasks or events. This could be anything from coordinating meetings to handling mail deliveries, as these are key responsibilities in the job description.
✨Tip Number 3
When networking, focus on building relationships with professionals in customer service or administrative roles. They can provide insights into the company culture and may even refer you internally, increasing your chances of landing the job.
✨Tip Number 4
Demonstrate your enthusiasm for the role by engaging with our company on social media or attending any public events we host. Showing genuine interest can set you apart from other candidates and make a positive impression.
We think you need these skills to ace Telephone Reception Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Telephone Reception Administrator. Emphasise your customer service experience, communication skills, and any administrative tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've provided excellent service in previous positions and how your skills make you a great fit for the team.
Highlight Key Skills: In your application, clearly outline your strong communication skills, attention to detail, and organisational abilities. Use bullet points to make these stand out, as they are crucial for the Telephone Reception Administrator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Al Jazeera Media Network
✨Dress to Impress
As a Telephone Reception Administrator, first impressions matter. Make sure to dress professionally and present yourself well. This shows that you take the role seriously and understand the importance of a polished appearance in a customer-facing position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, be prepared to demonstrate your verbal and written skills during the interview. Practice answering questions clearly and concisely, and don’t hesitate to ask for clarification if you don’t understand something.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills, so come ready to discuss how you manage tasks and prioritise effectively. Share examples from past experiences where you successfully handled multiple responsibilities or improved efficiency in a busy environment.
✨Emphasise Your Enthusiasm
A positive attitude can set you apart from other candidates. Be sure to express your enthusiasm for the role and the company. Share why you’re excited about the opportunity to contribute to their team and provide excellent service to clients.