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- Tasks: Lead the implementation of a case management system using Zendesk.
- Company: Join a global leader in the entertainment industry during a transformative phase.
- Benefits: Enjoy competitive pay of £550-650 per day, outside IR35.
- Why this job: Be part of a high-profile organisation and make a real impact in a dynamic environment.
- Qualifications: Proven experience in global case management system implementations and exceptional communication skills required.
- Other info: This role is temporary until the end of 2025, perfect for those seeking a short-term challenge.
The predicted salary is between 110000 - 130000 £ per year.
We're currently supporting a Global Leading Entertainment Provider in their search for an Interim Programme Manager to join the organisation until the end of 2025. This role is looking to pay £550-650 per day Outside IR35.
Working closely with the Group HR Transformation Director, this role will lead the implementation of their case management system, with Zendesk as the chosen platform.
Required Experience:- Proven track record of leading global implementations of case management systems.
- Hands-on experience with Zendesk deployment at an enterprise level.
- Exceptional stakeholder management and communication skills.
- Experience working in a complex, fast-paced, global environment.
This is an exciting opportunity for an experienced Programme Manager to join a high profile organisation that are going through an exciting period of change.
Interim Programme Manager employer: Hansen Filler Associates
Contact Detail:
Hansen Filler Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Programme Manager
✨Tip Number 1
Network with professionals who have experience in implementing case management systems, especially those familiar with Zendesk. Attend industry events or webinars where you can connect with these individuals and gain insights into their experiences.
✨Tip Number 2
Showcase your stakeholder management skills by preparing examples of how you've successfully navigated complex projects in the past. Be ready to discuss specific challenges you faced and how you overcame them during interviews.
✨Tip Number 3
Familiarise yourself with the latest trends and best practices in case management systems, particularly focusing on Zendesk. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 4
Prepare to discuss your experience in global implementations by highlighting any cross-cultural communication strategies you've used. This will show your ability to work effectively in a diverse, international setting, which is crucial for this role.
We think you need these skills to ace Interim Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with case management systems, particularly any hands-on work with Zendesk. Use specific examples that demonstrate your ability to lead global implementations and manage stakeholders effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant experience in fast-paced environments and how you can contribute to their transformation efforts. Be sure to address the key requirements listed in the job description.
Showcase Communication Skills: Since exceptional communication skills are crucial for this role, consider including a brief section in your application that outlines your approach to stakeholder management. Highlight any successful projects where your communication made a significant impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Programme Manager.
How to prepare for a job interview at Hansen Filler Associates
✨Showcase Your Experience with Zendesk
Make sure to highlight your hands-on experience with Zendesk during the interview. Prepare specific examples of how you've successfully deployed case management systems in the past, particularly at an enterprise level.
✨Demonstrate Stakeholder Management Skills
Since exceptional stakeholder management is crucial for this role, be ready to discuss how you've effectively communicated and collaborated with various stakeholders in previous projects. Use concrete examples to illustrate your approach.
✨Prepare for Fast-Paced Environments
This position requires experience in complex, fast-paced environments. Be prepared to share stories that demonstrate your ability to adapt quickly and manage multiple priorities without compromising on quality.
✨Understand the Organisation's Vision
Research the Global Leading Entertainment Provider and understand their current challenges and goals. This will allow you to tailor your responses and show how your skills align with their vision during the interview.
