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- Tasks: Coordinate air import freight services and manage customer service delivery.
- Company: Join a top global logistics provider with a focus on career growth.
- Benefits: Enjoy WFH flexibility, competitive salary, and 25 days holiday.
- Why this job: Be part of a dynamic team with opportunities for development and impact in logistics.
- Qualifications: Experience in air import operations and HMRC customs knowledge required.
- Other info: Work in a supportive environment with a focus on operational improvement.
The predicted salary is between 24000 - 30000 £ per year.
Our client, a leading privately owned global logistics provider, are recruiting for an Air Import Coordinator to join their team at offices in Hounslow, Middlesex.
On Offer:
- Opportunity to work for a leading freight forwarding & supply chain management specialist
- Opportunity for career development to department supervisor
- Salary up to £37K, dependant on skills and experience
- WFH Flexibility - Monday to Friday 9am – 5:30pm: 37.5 hour working week
- 25 Days Holiday plus bank holidays
Main Purpose of the Air Import Coordinator:
- Co-ordination of Air import freight forwarding services
- Responsibility for invoicing & profitability on your jobs
- Responsibility for Customs Compliance on customs entries and processing of HMRC queries through to resolution and closure, minimising duty/tax liability and involvement in Customs audits
- Internal customs audit and assessments and analysis on this data
Duties & Responsibilities of the Air Import Coordinator:
- Day to day responsibility for customer service delivery to Air customer
- Management of Air Imports Email Inbox and procedural work flows of consignments
- Follow up and resolve all any operational issues / customer service concerns raised by the customer
- Responsibility for Gross Profit analysis, Sales Invoicing and job costing accuracy
- To promote business development, ensuring all opportunities from existing business are followed up where needed
- Research client operational history past and present, visit their website to gain knowledge of products and any developments
- Contribute to ongoing operational development and cost saving measures
- Identify areas of operational improvement by reviewing process regularly.
- Processing of import documents and creation/submission of Customs Entry Declarations
- Keep up to date with Market trends, companies products, services and news.
- Establish, Manage and Maintain Internal and External Relationships.
- Fully Document attributed client’s business processes and requirements.
- Ensure all HMRC Export and Import entry regulations are met, through self-auditing
- Ensuring accuracy of Import entry declarations through self-auditing
- Key client contacts: Supervisors and Managers, HMRC, Shipping & Logistics Supervisors & Managers
- Airlines, road Hauliers, co-loaders, suppliers and transport providers.
- IT software including Boxtop, Albacore and ASM
- Overseas agents, BIFA
To Be Considered:
- Proven air import operations experience with proven experience using CDS
- HMRC Import Customs knowledge
- Strong attention to detail
For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain and Logistics Industry.
Air Import Coordinator employer: Willis Global Ltd
Contact Detail:
Willis Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import Coordinator
✨Tip Number 1
Familiarise yourself with the latest customs regulations and procedures, especially those related to air imports. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Research our company thoroughly before applying. Understand our services, values, and recent developments. This will allow you to tailor your approach and show genuine interest in becoming part of our team.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios faced by Air Import Coordinators. Think about how you would handle customer service issues or operational challenges, as these are key aspects of the role.
We think you need these skills to ace Air Import Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Air Import Coordinator position. Tailor your application to highlight relevant experience in air import operations and customs compliance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in air import operations and any specific knowledge of HMRC regulations. Use concrete examples to demonstrate your skills in customer service delivery and operational improvement.
Showcase Attention to Detail: Given the importance of accuracy in customs declarations and invoicing, make sure to showcase your strong attention to detail. Mention any past roles where this skill was crucial, and consider including metrics or outcomes that reflect your diligence.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and mention why you are specifically interested in working for this logistics provider. Show that you've researched the company and understand their values and services.
How to prepare for a job interview at Willis Global Ltd
✨Know Your Customs Regulations
Make sure you brush up on your knowledge of HMRC Import Customs regulations. Being able to discuss specific compliance issues and how you've handled them in the past will show that you're well-prepared for the role.
✨Demonstrate Your Attention to Detail
As an Air Import Coordinator, attention to detail is crucial. Prepare examples from your previous experience where your meticulous nature helped avoid errors or improved processes. This will highlight your suitability for the position.
✨Familiarise Yourself with Relevant Software
Get to know the IT software mentioned in the job description, such as Boxtop, Albacore, and ASM. If you have experience with similar systems, be ready to discuss how you can quickly adapt to new technologies.
✨Research the Company and Its Clients
Take the time to research the logistics provider and their key clients. Understanding their business model and recent developments will allow you to ask insightful questions and demonstrate your genuine interest in the role.
