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- Tasks: Engage with customers, diagnose drainage issues, and implement solutions on-site.
- Company: Join a reputable company known for its commitment to quality and customer service.
- Benefits: Enjoy overtime opportunities, a van, and a fuel card for your travels.
- Why this job: Make a real impact while developing technical skills in a supportive environment.
- Qualifications: 1 year of drainage experience, plumbing knowledge, and a clean UK driving license required.
- Other info: High-pressure water jetting certification preferred; flexibility to travel is essential.
The predicted salary is between 30000 - 42000 £ per year.
Key Responsibilities:
- Liaising with commercial and domestic customers on site.
- Customer service – engaging with customers in a professional manner.
- Investigating and diagnosing issues via site surveys.
- Advising customers as to solutions and implementing accordingly, this may include: Drain clearance, De-scaling and root cutting, Performing minor excavations and patch lining, Preventative maintenance.
- Use of high-pressure water jetters, CCTV camera survey equipment and rods.
- Identifying potential concerns and making recommendations to customers for additional work.
- Interpret and work with drainage drawings, operating independently in areas of expertise.
- Review and adhere to project-specific risk assessment and method statements (RAMS) before commencing work.
- Identify and mitigate risks, ensuring strict compliance with health and safety regulations.
- Driving brand awareness through professional appearance, interactions and technical knowledge.
- Sharing knowledge and best practice with colleagues.
- Making recommendations to the Regional Development Managers to the success of the region.
- Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.
- Ensure that you comply with all current legislation and regulations as required.
- Establish a strong message of urgency to complete tasks and activities efficiently and accurately, underpinned by strong KPIs.
- Any other reasonable duty that falls within your capabilities.
Requirements:
- 1 year’s previous experience of working within the drainage sector.
- Ideally 1 year’s experience of plumbing.
- Technical expertise of drainage and related functions.
- Drainage tanker experience (preferred).
- Full clean UK driving license with flexibility to travel.
- CSCS card holder preferred.
- Able to use a mobile telephone (calls, photos, email and CRM Application etc.).
- High-pressure water jetting (HPWJ) certification.
Benefits:
- Opportunity to work with a reputable company on a long-term contract.
- Overtime and Call-out Rota Available.
- Van & Fuel Card Provided.
Drainage Engineer employer: Rock Recruitment
Contact Detail:
Rock Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer
✨Tip Number 1
Familiarise yourself with the latest drainage technologies and equipment, such as high-pressure water jetters and CCTV camera survey tools. Being knowledgeable about these will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the drainage sector. Attend industry events or join online forums to connect with others in the field. This can lead to valuable insights and potentially even job referrals.
✨Tip Number 3
Prepare for practical assessments by honing your skills in site surveys and diagnosing drainage issues. Practising these tasks will help you demonstrate your technical expertise and problem-solving abilities during the interview process.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully engaged with clients in previous roles. Highlighting your ability to communicate effectively and professionally will set you apart from other candidates.
We think you need these skills to ace Drainage Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the drainage sector. Include specific examples of your work with drainage systems, customer interactions, and any technical expertise you possess.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your customer service skills, ability to diagnose issues, and experience with high-pressure water jetting and CCTV equipment.
Showcase Relevant Certifications: If you have certifications such as HPWJ or a CSCS card, make sure to mention these prominently in your application. This will demonstrate your qualifications and commitment to safety and professionalism.
Highlight Problem-Solving Skills: In your application, provide examples of how you've identified and resolved issues in previous roles. This could include specific instances where you advised customers on solutions or implemented preventative maintenance.
How to prepare for a job interview at Rock Recruitment
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical expertise related to drainage systems. Be prepared to discuss specific techniques, such as drain clearance and high-pressure water jetting, as well as any relevant certifications you hold.
✨Demonstrate Customer Service Skills
Since the role involves liaising with customers, highlight your experience in customer service. Share examples of how you've engaged with clients professionally and resolved their issues effectively.
✨Prepare for Site Survey Scenarios
Anticipate questions about how you would conduct site surveys and diagnose drainage issues. Think through a few scenarios where you successfully identified problems and implemented solutions.
✨Emphasise Health and Safety Awareness
Familiarise yourself with health and safety regulations relevant to the drainage sector. Be ready to discuss how you ensure compliance and mitigate risks during your work.
