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- Tasks: Join us as a Housekeeper, ensuring guest rooms are spotless and welcoming.
- Company: The Club Company operates 18 premium golf and country clubs across the UK, focusing on wellness and lifestyle.
- Benefits: Enjoy perks like free gym access, bonus holiday days, and discounts on meals and spa treatments.
- Why this job: Be part of a feel-good environment where your efforts directly enhance guest experiences.
- Qualifications: Previous experience in housekeeping is preferred but not essential; we value enthusiasm and attention to detail.
- Other info: Flexible shifts available, with opportunities for personal development and a supportive team culture.
The predicted salary is between 20000 - 28000 £ per year.
The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.
We create a feel-good experience through our CARE values: Caring, we are hosts with heart, helpful and respectful to customers – putting people first. Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up. Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail. Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.
Benefits:
- Complimentary access to our health club, group exercise classes, and golf facilities.
- Bonus holiday days to reward long tenure - because we truly value commitment.
- Wedding Day off (conditions apply).
- Birthday Day off (conditions apply).
- A paid Volunteer Day to support causes you're passionate about (available after one year's service).
- 70% off meals while on duty and 25% off when off-duty.
- 25% off retail.
- 25% off spa treatments (if booked and taken on the day).
- Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
- Access to our Employee Assistance Programme, offering support for any challenges you may face.
- Personal development programs to support growth and for the considerable opportunities in our expanding group.
- Take advantage of our Cycle to Work scheme for a greener commute.
- Exclusive competition opportunities for team members with a golf handicap.
- Wagestream, offering financial flexibility.
- Free parking.
- Uniform provided.
The Role:
We are seeking a dedicated and detail-oriented Housekeeper to join our team. In this role, you will be responsible for ensuring that all guest rooms are cleaned to the highest standards, creating a comfortable and welcoming environment for our guests.
As Housekeeper, you'll play a vital role in creating a welcoming and spotless environment for our guests. Your responsibilities will include thoroughly cleaning all areas of guest rooms, from vacuuming floors and dusting furniture to sanitising bathrooms, including toilets, tiles, showers, and sinks. You'll also be in charge of stripping and remaking beds with fresh linens, and ensuring mattresses and blankets are in top condition. You'll prepare rooms and bathrooms to meet our high standards and report to the Head Housekeeper when rooms are ready for sale. Additionally, you'll notify the maintenance team of any necessary repairs, assist with vacuuming hallways, and manage laundry for collection. To help you grow in your role, you'll attend regular training sessions and team meetings, ensuring we continue to improve and maintain excellence in all areas.
Experience & Skills Required:
- Experience of comparable work preferred.
Schedule:
- We operate a 7-days a week business, between 0600 to 2300
- Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays
Embracing You:
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work.
Be yourself - we like it that way!
Housekeeper employer: The Club Company (UK) Ltd
Contact Detail:
The Club Company (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the CARE values of The Club Company. Understanding their focus on caring, ambition, respect, and energy will help you align your approach during interviews and interactions with staff.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles when networking. Connect with current employees on platforms like LinkedIn to gain insights about the work culture and expectations.
✨Tip Number 3
Prepare to discuss your attention to detail and how it relates to maintaining high standards in cleanliness. Think of specific examples where you've gone above and beyond in previous roles.
✨Tip Number 4
Show enthusiasm for the role and the environment at The Club Company. Research their facilities and be ready to express why you want to contribute to creating a feel-good experience for guests.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Housekeeper position. Tailor your application to highlight relevant experience and how you can contribute to creating a welcoming environment.
Highlight Relevant Experience: If you have previous housekeeping or similar experience, make sure to detail this in your CV. Use specific examples of tasks you've completed that align with the responsibilities mentioned in the job description.
Showcase Your Attention to Detail: Since the role requires a high standard of cleanliness and attention to detail, include examples in your application that demonstrate your ability to maintain high standards in your work.
Express Your Enthusiasm: In your cover letter, convey your passion for providing excellent service and creating a feel-good environment. Mention why you want to work for The Club Company specifically and how you align with their CARE values.
How to prepare for a job interview at The Club Company (UK) Ltd
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in cleanliness and presentation. Share specific examples from past experiences where your meticulousness led to positive feedback.
✨Emphasise Your Customer Service Skills
The Club Company values a caring approach towards guests. Be prepared to discuss how you have provided excellent customer service in previous roles. Mention any instances where you went above and beyond to ensure a guest's comfort and satisfaction.
✨Demonstrate Your Team Spirit
Working as a Housekeeper often involves collaborating with others. Talk about your experience working in teams and how you contribute to a positive work environment. Highlight any teamwork successes that resulted in improved service or efficiency.
✨Prepare for Practical Questions
Expect questions that assess your practical skills and knowledge related to housekeeping. Be ready to discuss cleaning techniques, time management strategies, and how you handle challenging situations, such as tight deadlines or difficult stains.
