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- Tasks: Supervise daily operations, ensuring top-notch customer service and smooth event management.
- Company: Join Mountview, a leading UK drama school dedicated to creativity and community engagement.
- Benefits: Enjoy a competitive salary, diverse work environment, and opportunities for personal growth.
- Why this job: Be part of a vibrant arts community, shaping the future of creative industries and making a difference.
- Qualifications: No specific qualifications required; just bring your passion for the arts and teamwork.
- Other info: Roles available in both permanent and casual positions, perfect for students seeking flexible work.
The predicted salary is between 24000 - 36000 £ per year.
Mountview does things differently. Whether through our higher education programme, our participation work or Mountview Exams, our training aims to develop skills, grow confidence, celebrate creativity and reward individuality.
As one of the UK’s leading drama schools, we develop actors and practitioners who will become the future of the creative industries. Through innovative practice, new approaches to working and close relationships with industry, we cultivate graduates who are independent, generous and actively connected to the issues of the day.
The arts can enrich and change lives. We are passionate about dismantling barriers to the arts and engaging with communities in Peckham and beyond. Every year we share our space, expertise and resources, opening up access to the dramatic arts for all ages and abilities, while simultaneously learning from and collaborating with the vibrant cultural ecology on our doorstep.
Mountview is synonymous with exceptional Musical Theatre training and we are widely considered to lead the field as global innovators. We are proud to have launched our own examination board, offering graded Musical Theatre qualifications. Our unrivalled expertise brings a fresh approach, sharing our values with people of all ages and at all stages in their development.
Today’s students join a constellation of graduates making their mark on the profession. Actors Grace Hodgett Young (Sunset Boulevard), Ben Joyce (Back to the Future), Louisa Harland (Derry Girls), Artistic Director Rachel Bagshaw (Unicorn Theatre), Musical Director Sean Green (Get Up, Stand Up!), Olivier Award-winning actor Giles Terera (Hamilton) and actor Eddie Marsan are just a few of our notable alumni.
DUTY MANAGER (2 x PERMANENT + CASUAL ROLES)
Duty Managers are key members of Mountview’s Facilities & Operations department, which includes IT, the Welcome Desk, Building Maintenance, Premises Officers and Housekeeping. Within this, the Operations team comprises Duty Managers, Front of House Supervisors, Bar Supervisors, Venue Assistants, Ushers and the Welcome Team.
Reporting to the Operations Manager, and working on a rota basis alongside other Duty Managers to cover a busy 7-day operation from early morning through to late evening, the post holder is responsible for:
- Supervising day-to-day building operations
- Ensuring the highest standards of customer service and resource provision
- The smooth running of shows, events and hires
- The health and safety of staff, students, clients, tenants and visitors at all times
SALARY: Circa £30K per annum, depending on experience.
CLOSING DATE: Tuesday 17 June at 12 noon.
Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
Contact Detail:
MOUNTVIEW Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (2 x Permanent + Casual Roles)
✨Tip Number 1
Familiarise yourself with Mountview's mission and values. Understanding their commitment to diversity and community engagement will help you align your approach during interviews and discussions, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network within the arts and education sectors. Attend events or workshops related to drama schools or community arts initiatives in Peckham. Building connections can provide insights into the role and may even lead to recommendations.
✨Tip Number 3
Prepare to discuss your experience in managing operations and customer service. Think of specific examples where you've successfully handled challenging situations, as this will demonstrate your capability to maintain high standards in a busy environment.
✨Tip Number 4
Showcase your passion for the arts during your interactions. Whether it's through your enthusiasm for theatre or your understanding of its impact on communities, expressing genuine interest can set you apart from other candidates.
We think you need these skills to ace Duty Manager (2 x Permanent + Casual Roles)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Duty Manager position. Understand the responsibilities and expectations, as well as the values of Mountview, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in facilities management, customer service, and any supervisory roles you've held. Use specific examples that demonstrate your ability to manage operations and ensure high standards of service.
Write a Compelling Cover Letter: In your cover letter, express your passion for the arts and how your background aligns with Mountview's mission. Mention any experience you have in the creative industries and your commitment to diversity and community engagement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Duty Manager role.
How to prepare for a job interview at MOUNTVIEW
✨Understand the Role
Make sure you have a clear understanding of what a Duty Manager does at Mountview. Familiarise yourself with their operations, customer service standards, and health and safety protocols. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in facilities management or customer service roles. Highlight specific examples where you've successfully managed operations, resolved issues, or improved service quality. This will show that you have the practical skills needed for the job.
✨Emphasise Teamwork
As a Duty Manager, you'll be working closely with various teams. Be ready to talk about your ability to collaborate and lead a team effectively. Share examples of how you've worked with others to achieve common goals, especially in high-pressure situations.
✨Align with Mountview's Values
Mountview is passionate about creativity and community engagement. Research their initiatives and be prepared to discuss how your values align with theirs. Showing that you understand and support their mission can set you apart from other candidates.
