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- Tasks: Drive quality assurance and improvements in neurorehabilitation services across the North of England and Scotland.
- Company: Join a UK-wide charity dedicated to transforming lives affected by brain injuries through expert care.
- Benefits: Enjoy a competitive salary, generous leave, health plans, training, and recognition awards.
- Why this job: Make a real impact in people's lives while working in a supportive, collaborative environment.
- Qualifications: Bring your experience in quality improvement and health & social care to lead positive change.
- Other info: Willingness to travel is essential; enjoy a role that combines analysis with hands-on support.
The predicted salary is between 36000 - 62000 £ per year.
Region: North of England and Scotland
Hours: 35 hours per week
About the Organisation: A UK-wide charitable organisation committed to improving the lives of individuals affected by brain injuries. Their centres and services provide expert neurorehabilitation to support recovery and help individuals regain lost skills, offering care to people with injuries caused by trauma, illness, substance misuse, and more. Their team is known for its strong collaborative culture and dedication to person-centred care.
Role Purpose: The Quality Assurance Business Partner will work alongside Regional Managers to deliver a proactive quality assurance function across services. This role is essential to driving improvements in service quality, ensuring compliance, and supporting continuous development. The successful candidate will carry out quality reviews, produce insightful reports, and collaborate with service managers to implement improvements, always with a focus on personalisation and outstanding care.
Key Responsibilities:
- Conduct regular quality reviews and data analysis across designated services.
- Carry out scheduled visits and inspections to monitor and maintain service standards.
- Produce reports identifying areas of compliance and improvement.
- Provide practical support and guidance to operational managers.
- Collaborate with managers to implement innovative, person-centred quality enhancements.
- Gather and analyse data using internal systems to monitor performance and risk.
- Support development and execution of Quality Improvement Plans.
- Engage with service users to inform and shape quality initiatives.
- Encourage sharing of good practice across services.
- Maintain a ‘critical friend’ and coaching approach in service relationships.
- Monitor quality progress and help consolidate successful changes.
Candidate Profile:
- Qualification in quality improvement or equivalent experience.
- NVQ Level 5 (or equivalent) in Health & Social Care or related field.
- Management qualification and experience in leading quality initiatives.
- Registered Manager experience and understanding of regulatory requirements.
- Proven ability to analyse data, assess risk, and identify improvement strategies.
- Strong communication and collaboration skills.
- Willingness to travel, including overnight stays and occasional evening/weekend work.
- Full UK driving licence or ability to meet travel requirements by other means.
Benefits:
- Salary up to £44,300 DOE
- 33 days annual leave including bank holidays
- Option to buy/sell up to 5 days leave
- Health Cash Plan (from June 2025)
- Employee Assistance Programme (EAP)
- Extensive training and development
- Group life assurance
- Eye care vouchers
- Free on-site parking
- Company pension scheme
- Long service and staff recognition awards
Quality Intelligence Business Partner employer: Merco Medical
Contact Detail:
Merco Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Intelligence Business Partner
✨Tip Number 1
Familiarise yourself with the specific quality assurance frameworks and standards relevant to health and social care. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high service standards.
✨Tip Number 2
Network with professionals in the field of quality assurance and neurorehabilitation. Attend relevant workshops or seminars, as this can provide insights into current trends and challenges, making you a more informed candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented quality improvements in previous roles. Highlighting your hands-on experience will show that you can effectively contribute to our mission of person-centred care.
✨Tip Number 4
Demonstrate your understanding of data analysis by being ready to talk about tools and methods you've used to assess service quality. This will showcase your analytical skills and your ability to drive improvements based on data.
We think you need these skills to ace Quality Intelligence Business Partner
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with the charitable organisation's mission and values. Highlight your alignment with their commitment to improving lives affected by brain injuries in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in quality assurance, health and social care, and any management qualifications. Emphasise your ability to analyse data and implement quality improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for person-centred care and your experience in leading quality initiatives. Mention specific examples of how you've driven improvements in service quality.
Highlight Key Skills: In your application, make sure to highlight your strong communication and collaboration skills, as well as your willingness to travel. These are crucial for the role and should be evident in your written materials.
How to prepare for a job interview at Merco Medical
✨Understand the Organisation's Mission
Before the interview, take some time to research the charitable organisation's mission and values. Understanding their commitment to improving lives affected by brain injuries will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Prepare for Quality Assurance Questions
Given the focus on quality assurance in this role, be ready to discuss your experience with quality improvement initiatives. Think of specific examples where you've successfully implemented changes or conducted reviews that led to better service delivery.
✨Showcase Your Data Analysis Skills
Since the role involves data analysis, prepare to talk about your experience in gathering and interpreting data. Be ready to explain how you've used data to identify areas for improvement and how it has influenced your decision-making in previous roles.
✨Emphasise Collaboration and Communication
This position requires strong collaboration with various managers and teams. Highlight your communication skills and provide examples of how you've worked effectively with others to implement quality enhancements or resolve issues in a team setting.
