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For Companies At a Glance
- Tasks: Lead workshops, refine user stories, and optimise CRM performance using data.
- Company: Join a leading company focused on technology projects in marketing and promotions.
- Benefits: Enjoy a competitive salary, up to 20% bonus, and hybrid working options.
- Why this job: Be part of an innovative team driving digital product success and enhancing customer experiences.
- Qualifications: Experience as a Business Analyst on CRM projects; familiarity with Salesforce or similar tools required.
- Other info: This role requires travel to the London office three days a week.
The predicted salary is between 43200 - 72000 £ per year.
We have an exciting opportunity for a CRM Business Analyst to join a leading company. You will work on technology projects across marketing, loyalty and promotions. This is a hybrid role where you will need to travel to their London office 3 days a week.
What you will be doing:
- Attend / Lead workshops with internal stakeholders to understand detailed business requirements.
- Write comprehensive acceptance criteria and work with wider teams to ensure understanding.
- Refine user stories and participate in agile ceremonies as required.
- Work closely with Product Owners and cross functional delivery teams to focus on value driven delivery that supports innovation, optimisation, and maintenance of digital products.
- Using data to inform decision making and look for opportunity to optimise CRM performance.
What they are looking for:
- Experience working as Business Analyst on CRM based projects.
- Experience with either Salesforce, Dynamics CRM, Braze, or Adobe Campaign.
- Someone who has worked for a consumer facing organisation.
- Experience of working with both waterfall, agile and hybrid methodologies.
CRM Business Analyst employer: Tech Pursuit
Contact Detail:
Tech Pursuit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Business Analyst
✨Tip Number 1
Familiarise yourself with the specific CRM tools mentioned in the job description, such as Salesforce or Dynamics CRM. Having hands-on experience or even completing relevant online courses can give you a significant edge during discussions.
✨Tip Number 2
Network with current or former employees of the company to gain insights into their culture and expectations. This can help you tailor your approach and demonstrate your genuine interest in the role during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully led workshops or collaborated with cross-functional teams. Highlighting these skills will show that you can effectively manage stakeholder relationships.
✨Tip Number 4
Stay updated on the latest trends in CRM and digital marketing. Being able to discuss recent developments or case studies during your interview can demonstrate your passion for the field and your commitment to continuous learning.
We think you need these skills to ace CRM Business Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your experience with CRM systems like Salesforce or Dynamics CRM, as well as your familiarity with agile methodologies.
Tailor Your CV: Customise your CV to reflect relevant experience in CRM projects. Use specific examples that demonstrate your ability to lead workshops, write acceptance criteria, and work with cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the job description. Emphasise your analytical skills and how you have used data to drive decisions in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Tech Pursuit
✨Showcase Your CRM Experience
Make sure to highlight your previous experience as a Business Analyst on CRM projects. Be prepared to discuss specific tools you've used, such as Salesforce or Dynamics CRM, and how they contributed to successful outcomes in your past roles.
✨Demonstrate Your Understanding of Agile Methodologies
Since the role involves working with agile ceremonies, be ready to explain your familiarity with agile practices. Share examples of how you've participated in sprints or refined user stories, showcasing your ability to adapt to different methodologies.
✨Prepare for Stakeholder Engagement Scenarios
As the role requires leading workshops with internal stakeholders, think of scenarios where you've successfully gathered business requirements. Practice articulating how you facilitated discussions and ensured all voices were heard, which is crucial for this position.
✨Use Data-Driven Decision Making
The job emphasises using data to inform decisions. Be ready to discuss how you've leveraged data analytics in your previous roles to optimise CRM performance. Prepare examples that demonstrate your analytical skills and how they led to actionable insights.
