At a Glance
- Tasks: Lead and inspire your team while ensuring top-notch customer experiences.
- Company: Join a financially stable company with exciting growth plans in leisure hospitality.
- Benefits: Enjoy career development opportunities and a dynamic work environment.
- Why this job: Be at the heart of a fun, fast-paced center that values your contributions.
- Qualifications: Must have 12 months of management experience in a customer-focused setting.
- Other info: Willingness to work nights and weekends is essential.
The predicted salary is between 28800 - 42000 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evidence of inspiring and developing large teams be willing to work nights and weekends have …
Assistant Manager - Leisure Hospitality employer: Flow Recruitment
Contact Detail:
Flow Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Leisure Hospitality
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Tip Number 2
Highlight your management experience by discussing how you've successfully led teams in fast-paced environments. Be ready to talk about your coaching and mentoring style, as this is crucial for the role.
✨Tip Number 3
Research the company’s growth plans and be prepared to discuss how you can contribute to their success. Showing that you understand their vision will set you apart from other candidates.
✨Tip Number 4
Be flexible and express your willingness to work nights and weekends. This shows that you are committed to the role and ready to meet the demands of a busy leisure environment.
We think you need these skills to ace Assistant Manager - Leisure Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in fast-paced, customer-facing environments. Emphasize any relevant roles in leisure, hospitality, or retail to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to inspire and develop teams. Use specific examples from your past experiences to demonstrate your skills and achievements.
Highlight Relevant Skills: In your application, focus on key skills such as team coaching, financial target achievement, and operational excellence. Make sure to mention your willingness to work nights and weekends, as this is important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Flow Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your management style and how you've successfully led teams in the past. Highlight instances where you coached or mentored team members, showcasing your ability to inspire and develop others.
✨Understand the Business Operations
Familiarize yourself with the operational aspects of a leisure hospitality environment. Be ready to discuss how you would handle various situations, from managing finances to ensuring safety standards are met.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios you might face as an Assistant Manager and how you would address them effectively.